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IT SERVICE DESK MANAGER

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

CompanyNovum Global
AddressMelbourne, VIC
CategoryIT
Date Posted 4 weeks ago See detail

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk

M&T Resources

Wantirna, VIC

Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

It service manager

Downer

Macquarie Park, NSW

Bachelor's degree in information technology, computer science, business administration, or a related field; relevant certifications (e.g., ITIL, PMP) are advantageous. Minimum 5 years experience in IT service management roles, wit...

Service desk manager

Downer

Macquarie Park, NSW

Bachelor's degree in information technology, computer science, or a related field; relevant certifications (e.g., ITIL, HDI) are advantageous. Minimum 5 years experience in Service desk management or leadership roles, with a track...

APS6 IT Service Management Officer

National Disability Insurance Agency

Hobart, TAS

Engagement with technical owners and stakeholders and facilitation of relevant forums to enable efficient resolution of practise work items to effective business outcomes. Reporting on practice operations and performance. Identify...

IT Service Desk Officer

Multicultural Care

Burwood, NSW

A Full Time and permanent position. Not for profit salary packaging optionswhich increase your take home salary. Friendly, supportive, and Multicultural team. Exposure to leading Software Systems used in the Aged Care Industry....

Service Desk Manager

Harvey Nash

Brisbane, QLD

Hybrid Work from Home (4 days a week) and Office. Queensland, Sydney or Melbourne or Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment i...

IT Services Manager - Contract or Perm!

Hudson

Brisbane, QLD

Lead and manage day-to-day operations, ensuring service standards and business outcomes are exceeded. Collaborate closely with stakeholders to optimize technology solutions that meet evolving business needs. Support project...

Service Desk Manager

Australian Sports Commission

Canberra, ACT

Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...

IT Service Desk Assistant

Lindisfarne Anglican Grammar School

Terranora, NSW

Provide friendly and efficient technical support through various channels including in-person interactions, email, ticketing system and phone calls. Diagnose and resolve basic hardware, software, networking, and printer-related is...

APS6 IT Service Management Officer

National Disability Insurance Agency

Adelaide, SA

Engagement with technical owners and stakeholders and facilitation of relevant forums to enable efficient resolution of practise work items to effective business outcomes. Reporting on practice operations and performance. Identify...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...

APS6 IT Service Management Officer

National Disability Insurance Agency

Midland, WA

Engagement with technical owners and stakeholders and facilitation of relevant forums to enable efficient resolution of practise work items to effective business outcomes. Reporting on practice operations and performance. Identify...

ICT Service Desk Manager

Unisys

Canberra, ACT

Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...

APS6 IT Service Management Officer

National Disability Insurance Agency

Deakin, ACT

Engagement with technical owners and stakeholders and facilitation of relevant forums to enable efficient resolution of practise work items to effective business outcomes. Reporting on practice operations and performance. Identify...

APS6 IT Service Management Officer

National Disability Insurance Agency

Darwin, NT

Ongoing & Non-Ongoing 12 months with option to extend - Full Time. $93,196 - $103,035 (plus 15.4% superannuation). Role located in ACTDeakin,NSW.Surry Hills,NT.Darwin,QLD.Brisbane,SA.Adelaide,TAS.Hobart,VIC.Geelong,VIC.Richmond,WA...

Service Desk Manager

Technology People

Melbourne, VIC

Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

It Service Desk Support Officer

City Of Sydney

Sydney, NSW

Division: People Performance & TechnologyUnit: Technology & Digital ServicesSection: IS Client ServicesSalary: AUD$91,036.00per annum plus SuperannuationEmployment status:PermanentEmployment arrangement:Full TimeLocation:...

IT Service Desk Support Officer

City Of Sydney

Sydney, NSW

AUD$91,036.00per annum plus Superannuation. Permanent / Full Time. Sydney CBD. Option to work under a 19-day month arrangement. High level interpersonal, written and oral communication skills toworkwith staff to resolve tech...

IT Service Desk Technician

Ventora

Queensland

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

IT Service Desk Analyst

Emeco International

Perth, WA

Be the hero for our IT Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

L1- IT Service Desk Technician

Tesserent

Melbourne, VIC

Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...