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IT SERVICE DESK ANALYST

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

CompanySlater & Gordon Lawyers
AddressMelbourne, VIC
CategoryIT
Date Posted a month ago See detail

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

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Assistant Director - Health Service Support

Harrison Mcmillan

Adelaide, SA

As the Assistant Director, Health Service Support, you will proactively lead a team in developing logistics strategies, ensuring compliance with regulatory requirements, and fostering a culture of continuous improvement. You will...

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Help Desk / Support

Studyandwork

Melbourne, VIC

Our Host Company believes in investing in fresh talent and nurturing them for growth and career success. Were looking for a Social Media Coordinator Intern. Our host company offers meaningful work experience, strong supervision,...

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Carelink Service Desk Officer

Darebin City Council

Victoria

Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...

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IT Service Desk Officer

Multicultural Care

Burwood, NSW

A Full Time and permanent position. Not for profit salary packaging optionswhich increase your take home salary. Friendly, supportive, and Multicultural team. Exposure to leading Software Systems used in the Aged Care Industry....

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People Services Support

St Vincent's Health Australia

Fitzroy, VIC

One (1) Full Time Permanent Position based in Melbourne Victoria . One (1) Full Time Permanent Position based at St Vincent's Private Hospital Northside Queensland. Provide correct and consistent advice and support to St Vincent's...

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Technical Analyst (Service Support)

Melton City Council

Melton, VIC

Provide support to the current business information systems for enhancements, patches, and upgrades, including testing, issue resolution, and deliver end-user support and training to subject matter experts with regular supervision...

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Service Desk Analyst

Nec

Adelaide, SA

Providing exceptional customer service. Troubleshooting and problem resolution. Accurate recording of calls, incidents and service request information. Assigning incidents and requests to the correct support groups. Publishing and...

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Part-Time Service Desk Analyst

The University Of Queensland

Queensland

Information Technology Services - IT Customer Support Services. Broaden your career within one of QLD's largest employers. Achieve a work-life balance with part-time hours, WFH + more. Work with new and diverse technologies. Based...

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Service Desk Officer

Exclaim It

Woolloongabba, QLD

Location: Woolloongabba, Queensland. Type: Permanent. Job #16665. Salary: A$75,000. Monitor IT Service Desk system and document, resolve, escalate issues as required. Provide administration and support for Active Directory and Azu...

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IT Help Desk Support

Derrimut 247

Windsor Gardens, SA

Providing first-level support to internal staff via. phone, email, or in-person, ensuring timely resolution of technical issues. Troubleshooting networking, hardware, and software issues, including resolving connection issues with...

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Service Desk Analyst

Civil Aviation Safety Authority

Canberra, ACT

CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...

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Service Desk Officer

Exclaim It

Brisbane, QLD

Monitor IT Service Desk system and document, resolve, escalate issues as required. Provide administration and support for Active Directory and Azure, Office 365, workstations, printing system and backup systems. Document all work...

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Help Desk Support

Conquest Personnel

Melbourne, VIC

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Cooperate and liaise with technical team and share information acros...

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IT Help Desk Support Engineer Level 2

Secom Technology

Kingsgrove, NSW

Their aim is to get the best out of their team and provide great customer service to their clients. Candidates will be required to demonstrate skills and competencies in incident management, problem solving and customer communicat...

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Service Desk Officer

Collaborate Recruitment

Sutherland, NSW

Permanent role |Based in Sutherland Shire|AU CITIZEN ONLY. Experience in 1st Level support and ITIL |On Site role |NO On Call. Onsite Parking| Sporting facilities including swimming pool, Gym Work within guidelines to respond prom...

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Level 1 & 2 Help Desk Support

Essential Business Services

Lynbrook, VIC

Swiftly resolve technical issues within Service Level Agreements. Support daily activity reporting and other business reports. Set up technology and onboard/offboard users for blended environments. Troubleshoot Microsoft server te...

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Level 1 Service Desk, Telecommunications and Managed Services

Team Employment

Melbourne, VIC

A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...

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Help Desk Support

Conquest Personnel

Cheltenham, VIC

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Cooperate and liaise with technical team and share information acros...

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Supplier Services Support Coordinator

Recruitco

Gepps Cross, SA

Administer pricing and administrative tasks for vendor/customer transactions. Support Trading Managers and team members with inquiries and issue resolution. Maintain accurate transaction records and assist in process improvement....

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ICT Help Desk Support Officer

St Paul's College

Gilles Plains, SA

Part-time permanent position (30 hours per week). Commencing asap. Please refer to the Position Information Document on the St Paul's College website....

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Online Customer Service Support - women's fashion

Permanser

Melbourne, VIC

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

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Administrator | Customer & Service Support | Global Brand | Local Team

Bridgestone Mining Solutions Australia

Port Hedland, WA

Career development within the global Bridgestone business. 5 days extra leave every year after 2 years of employment. An extra 5 days leave as a one off at each 5 year employment milestone. Health checks / free flu shots. Product...

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Online Customer Service Support - women's fashion

Permanser Consulting

Melbourne, VIC

Permanent

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

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Help Desk Support

Conquest Recruitment Group

Melbourne, VIC

Permanent

Provide technical assistance and support to resolve technical issues over the phone. Provide regular escalation support to technical team and technical partners. Cooperate and liaise with technical team and share information acros...

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Part-Time Service Desk Analyst

The University Of Queensland

Queensland

$77,396-86,029 per year

IT Customer Support ServicesBroaden your career within one of QLDs largest employersAchieve a work-life balance with part-time hours, WFH + moreWork with new and diverse technologiesBased at our vibrant campusAbout UQAs part of...

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Service Desk Technician - 12 Month Contract

Acciona

Perth, WA

Contract

12 Month Fixed term contractPossibility of a permanent roleGrowing functionThe OpportunityJoin our dynamic ICT team as a Level 1 Service Desk Technician on a 12-month fixed term contract and seize the opportunity to make a signifi...

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Business Services Support Officer

Government Of South Australia

Adelaide, SA

$57,842-62,221 per year

a friendly and supportive team culture. flexible ways of working, including flexitime and work from home arrangements. high quality training and development opportunities. efficient and effective administrative and customer suppor...

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Senior Service Desk Analyst

Singtel

Adelaide, SA

Competitive

and working toward performance KPIs;-Practical experience in managing and delivering to Service Management disciplines (e.g. ITIL V3);-Demonstrated track record/career in I.T/Telecommunications-Strong proficiency in troubleshootin...

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Service Desk Engineer

Bamits Pty Ltd

Rhyll, VIC

They get a highly flexible work environment. Theyre part of a business culture marked by positive customer relationships, growth, success, opportunities and teamwork. They get rewarded for their efforts. They form an integral pa...

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