Service Desk Manager jobs in Melbourne, VIC

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SERVICE DESK MANAGER

Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...

CompanyHarvey Nash
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...

Service Desk Manager

Technology People

Melbourne, VIC

Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Level 1 Service Desk, Telecommunications and Managed Services

Team Employment

Melbourne, VIC

A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

Support Services Manager, Victorian Civil and Administrative Tribunal (VCAT)

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

experience in leadership and people management within a complex customer centric environment. an understanding of the issues faced by Tribunal users with diverse and complex needs and how to provide the support that they require....

Business Services Manager

Granite Consulting

Melbourne, VIC

General office administrative and management tasks (e.g. responding to emails, scheduling meetings, bookings, reporting etc.). General event management tasks. Arranging networking events / sessions. Birthdays / recognition activit...

Support Services Manager, Victorian Civil and Administrative Tribunal (VCAT)

Court Services Victoria

Melbourne, VIC

experience in leadership and people management within a complex customer centric environment. an understanding of the issues faced by Tribunal users with diverse and complex needs and how to provide the support that they require....

Operational Services Manager

Acciona

Melbourne, VIC

Lead strategy development, support, and resourcing for Project Services teams. Identify and manage emerging risks impacting project service delivery. Collaborate with internal stakeholders, including the Project Director and SLT,...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Service Manager - SIL

Becks Wiggins Stokes

Melbourne, VIC

Oversee the development, review and evaluation of individually tailored support plans, in collaboration with participants, their support networks and SIL Team Leader. Develop staff expertise in the delivery of person-centred activ...

Services Manager - Millicent & District Hospital

Limestone Coast Local Health Network

Melbourne, VIC

Limestone Coast Local Health Network (LCLHN), Millicent and Districts Hospital and Health Service. Salary:$1,200.50 - $1,215.50 per week - Ongoing Full Time - WHA7. In addition to the annual salary and entitlements (superannuatio...

Training Academy Services Manager

John Holland

Melbourne, VIC

Collaborate with the Training Academy Manager, and other relevant stakeholders, to determine the current and future resource needs based on the fluctuating supply and demand requirements for training services. Efficiently allocate...

Service Manager, Insurance Administration, Exits & Underwriting

Link Group

Melbourne, VIC

Newly created role. Melbourne or Sydney location. Hybrid working conditions. Work in partnership with the broader leadership team to drive strategic direction and provide effective leadership. Deliver and champion continuous imp...

Field Services Manager

Pacific Energy

Melbourne, VIC

Develop and implement strategies to optimise field service operations and establish business plans aligned to the Business Unit and company strategic goals. Ensure that all key assets are maintained in a cost effective and sustain...

Service Manager - Electrical

Westwoods Electrical & Property Services

Melbourne, VIC

Experienced service and contracts manager. Assist withRunning service contracts, quoting small jobs.Building relationships with existing and new clients..Labour allocations and scheduling. Running service contracts, quoting sma...

Technology Service Management Lead

Tennis Australia

Melbourne, VIC

Collaborate with the Technology Operations Leadership team to understand strategic objectives and translate them into actionable ITIL-based Service Management plans. Integrate IT Service Management practices across technology oper...

Professional Services Manager

Civica

Melbourne, VIC

Establish and refine efficient and cost-effective delivery processes using the Civica methodology, frameworks and performance indicators. Manage budgets and forecasts to ensure targets are met. Provide governance through quoting a...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Residential Aged Care Service Manager - Relocation Opportunity

Palm Lake Works Pty Ltd

Melbourne, VIC

A competitive salary and a fully furnished house are included in the package, making relocation easy. Collaboration and support from an innovative Central Support Team focused on continuous improvement. Dedicated admissions team t...

Client Service Manager

Mercer

Melbourne, VIC

To support the Senior Strategic Financial Advisers by participating in various client activities including preparation for and attendance of meetings, research, phone contact, paraplanning and support. Flexible work arrangements....

Client Services Manager

Homesuite

Melbourne, VIC

Making outbound calls to customers who have approached, or been referred to Homesuite about our services (KPI 80+ calls per day). Owning your pipeline of customers, using your exceptional service skills and initiative to deliver o...

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

ICT Service Desk

Hays Recruitment

Melbourne, VIC

Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...

Level 1/2 Service Desk Analyst

Granite Consulting

Melbourne, VIC

Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...