Service Desk jobs in Victoria

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TEAM LEADER - SERVICE DESK

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

CompanyState Government Of Victoria
AddressBurwood East, VIC
CategoryIT
Salary$107,864 per year
Job typeFull-time
Date Posted 4 days ago See detail

Team Leader - Service Desk

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

Managed Service Desk Engineer

Asi Solutions

Mulgrave, VIC

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

IT Service Desk

M&T Resources

Wantirna, VIC

Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Team Leader - Service Desk

Country Fire Authority

Burwood, VIC

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Carelink Service Desk Officer

Darebin City Council

Victoria

Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...

Managed Service Desk Engineer

Asi Solutions

Mildura, VIC

Monitoring and Maintenance: Implement and maintain monitoring solutions, review alerts, and perform routine maintenance tasks. Issue Resolution: Act as the primary contact for resolving customer technical issues efficiently. Proac...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...

Team Leader - Service Desk

Country Fire Authority

Burwood East, VIC

Located at CFA Headquarters, Burwood East Full time, Ongoing PTA 5 $107,864 pa (plus 11% superannuation) Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualif...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Service Desk Manager

Technology People

Melbourne, VIC

Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

Level 1/2 Service Desk Analyst

Granite Consulting

Melbourne, VIC

Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...

ICT Service Desk

Hays Recruitment

Melbourne, VIC

Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

L1- IT Service Desk Technician

Tesserent

Melbourne, VIC

Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...

Service Desk Technician (Level 2/3)

Hub Australia

Melbourne, VIC

Support day-to-day operations of the Network infrastructure, AV, and systems applications by providing technical assistance and guiding users through corrective steps to resolve support requests within agreed timeframes. Provide a...

Level 1 Service Desk, Telecommunications and Managed Services

Team Employment

Melbourne, VIC

A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Analyst - Device Provisioning

Centorrino Technologies

Mildura, VIC

$52,000-60,000 per year

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Service Desk Engineer

Bamits Pty Ltd

Rhyll, VIC

They get a highly flexible work environment. Theyre part of a business culture marked by positive customer relationships, growth, success, opportunities and teamwork. They get rewarded for their efforts. They form an integral pa...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Level 1 Service Desk Engineer

Hays Recruitment

Clayton, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies. Answering calls and driving first time resolution on the Service Desk whilst contributing to maintaining a high level...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

ICT Service Desk Support Officer

Bulla Dairy Foods

Geelong, VIC

Record and respond to all incoming helpdesk requests as per ITIL/ITSM framework.. Support Office 365 including exchange online, Teams, Intune, and Defender.. Support Azure Environment. Identity and access management and conducti...