AddressAdministration Manager
About Us
The Gild Group is one of Australia's fastest growing fully integrated multidisciplinary professional services firms with a comprehensive suite of best-in-class services across wealth, accounting, finance, legal, insurance, venture capital, incentives & grants and marketing.
We are committed to creating lasting positive impact for our employees, our clients and the professional services industry.
We are client centric; we are innovative, we celebrate success.
We are The Gild Group.
The ROLE: Administration Manager
We are looking for a superstar Administration Manager who is pumped to be the glue for our growing Gild Business Management and Tax team, support our vibrant Operations Managers and jump straight into supporting our amazing clients, always with a big smile.
If you consider yourself an organised self-starter, with impeccable communication and customer service skills, plus love the idea of being part of a passionate team with plenty of growth opportunities ahead – read on!
About YOU:
- 3-5 years of relevant experience in public practice or professional services practice
- Strong business acumen with problem-solving creativity
- Highly organized with the ability to work under pressure
- Self-motivated with a desire to learn
- Strong relationship-building skills
- Strong communication skills
- Tech savvy and able to adapt to new systems
- Good attention to detail
The GIG:
As the Administration Manager, you will be responsible for planning, streamlining, and executing administrative workflows and procedures. With the expansion of our client base, you will also have the opportunity to lead and oversee a team focused on supporting these processes. You will be working hand in hand with the Operations Manager across select client books to ensure our clients have the best customer experience possible.
This will include:
Office Management
- Answering all incoming phone calls.
- Provide administrative support to the leadership team
- Work with Group Operations regarding the maintenance of office equipment and supplies, ensuring adequate stock levels.
- Organising Team functions and events
Practice & Client Management
- Demonstrate active role in the smooth operations of the Surry Hills office and engaging with other state office administrative staff when applicable.
- Mail management (both physical and online via ATOmate & TAP).
- Client lead management eg. adding leads into system and working with Business Development Manager to manage all leads.
- Management of Tax Agent Portal and any related tasks eg. adding clients, removing clients, lodgement reports, extension requests, payment plans etc.
- ASIC
- Billing and AR/Debtor management
- Electronic signing and document packs
- Administrative duties as required
Tempted yet?
Why join The Gild Group:
It’s not just another professional services firm – young, fun and relaxed atmosphere (no suits).
- Growing company with career security and opportunities
- Amazing culture with regular events, group incentives and benefits
- Novated Leasing Employee Benefits Program
- Referral incentives program
- Internal education program
- Pet friendly offices
If you join us, you’ll be an integral part of this exciting new growth phase.
Location:
The primary location for this role is in Surry Hills, QLD. Work from home flexibility is also supported.
Our offices are based in Melbourne (TGG Headquarters), Burleigh Heads, Sydney, Sunshine Coast, Townsville, Brisbane, Philippines and India.
We make hiring decisions based on your skills, experience, and passion. If you’re interested in this exciting role, please send your resume to Zey at **@thegildgroup.com.
