Address We’re hiring! We’re currently looking for an Administrator Officer for our North office based in Bundoora office. This is a permanent full-time role and you will be required to work Monday to Friday.
The role of the administrator is to provide quality support and assistance to a variety of stakeholders, to process client documentation and action internal and external customer enquiries through the provision of a high level of customer service.
‘A week in the life’
- Provide a wide range of administrative support services to the Victorian Operations team.
- Undertake day-to-day entry in systems ensuring the recording of all transactions meet organisation standards and are carried out in a timely manner.
- Maintain Victorian Operations Region records in accordance with organisation policies, guidelines and procedures.
- Field incoming telephone calls and liaise with field staff using technology as appropriate.
- Ensure that office, medical and equipment supplies are appropriately maintained and ordered in line with organisation policies, guidelines and procedures.
- Deliver supplies and equipment between the Victorian Operations Region office and the local area teams.
- Action internal/external mail and emails in a timely manner.
- Prepare and distribute client referrals and process client discharge documentation.
- Liaise with Information Services regarding operational issues with technology, i.e. mobile phones, laptop computers.
- In collaboration with the Office Manager, coordinate and facilitate fleet vehicle allocations, changeovers, servicing, replacement and maintenance.
- Provide financial administrative support including accounts payable activities, petty cash and supply ordered, ensuring processes are in accordance with organisation policies, guidelines and procedures.
- Provide administrative support to people processes including recruitment activities, orientation and payroll enquiries, ensuring processes are in accordance with organisation policies, guidelines and procedures.
- Ensure effective communication flow between direct care and management staff, the Customer Service centre, other Departments and Divisions.
- Working Alternating weeks of 7-3pm, 8-4pm and 9-5pm Mon-Fri
- Certificate III or IV in Office Administration (or equivalent experience)
- Demonstrated experience in administrative procedures, including petty cash and accounts payable.
- Demonstrated experience with Microsoft Office Suite (Outlook, Word, Excel) to the intermediate level or higher.
- Demonstrated ability to quickly learn and navigate new systems/programs (essential).
- Excellent interpersonal and communication skills – written and verbal.
- Demonstrated excellent organisation and time management skills.
- Well-developed problem solving skills.
- $15,900 Salary packaging + $2,650 meal & entertainment allowance
- Work in a positive environment with a dedicated and supportive team.
- Commitment to supporting your professional development.
- Work/Life Balance
- Private Health Insurance Discounts
- Employee Assistance Program
- Annual Flu Vaccinations
