The Great Southern Hotel Melbourne (GSH-Melbourne) is a self-rated 4-star hotel located in the heart of Melbourne CBD. We are currently seeking an experienced HR Administration Assistant on a casual basis to join our team. You must take pride in your work and be willing to go that "extra mile" to make our guest's stay an enjoyable one. This role requires an energetic and enthusiastic person who is ready and willing to work as part of a team.
We are currently seeking a communicative, reliable, bright, creative, and assertive HR Administration Assistant with proven knowledge and experience to join The Great Southern Hotel in Melbourne. This is a casual role for 3 days between Monday – Friday, from 8 am - 4pm.
About the role:
As our HR Administration Assistant, your responsibilities will include:
- Answer and direct phone calls
- Plan meetings and take detailed minutes
- Data entry - proficient in Excel and Word
- Write, format, and distribute emails, letters, and other forms of communication
- Manage documents as required including scanning, mailing, and filing
- Maintain filing systems
- Ensure all service and communication with customers and clients is carried out in a timely and professional manner
- General administration tasks and other ad hoc tasks as required
- Liaise with Human Resources, Accounting, Front Office, F&B, Shop and Long Term Tenancies, and other Departments
- Management of the recruitment process including preparing and posting job ads, screening applications, arranging interviews, selecting new employees, conducting reference checks
- Be the first point of contact for HR-related issues and assist management when required.
- Conduct employee inductions i.e. familiarising new staff with the work environment and processing all paperwork associated
- Be able to draft and implement policies
- Create and maintain employee personnel files, including updating them regularly as needed.
- Administer work right status checks via the immigration department.
- Monitor and manage Workplace Health and Safety to a high standard, constantly assessing and updating the processes and systems.
- Conduct staff training regarding Workplace Health and Safety, and ensure all staff are aware of their obligations.
- Facilitate and organise performance management assessments including employee performance counsel/management and grievances
- Keep up to date with current issues and matters in the organisation and hospitality industry related to Industrial Relations and HR legislation
- Support all Department Heads regarding performance management of staff and day-to-day employee relations.
About you:
The successful candidate must:
- Human Resources qualifications or equivalent
- Highly developed negotiation and organisation skills
- Experience in the hotel industry would be an advantage
- High-level computer skills, including MS Office programs, internet, and email
- Proficiency in Microsoft Excel is required
- Excellent interpersonal, verbal, and written communication skills
- High-level organizational ability including time management skills, ability to prioritize work, and ability to multi-task
- Attention to detail - Proof Read documents prior to finalizing and dispatch
- Problem-solving skills - Empathetic in dealing with difficult situations
- Working under pressure (Time management skills) - Prioritizing tasks
- Self-motivated, independent worker with a “can-do” attitude
- Fluency in English
- Excellent written and verbal communication skills
Benefits:
This role offers a great opportunity to expand upon your skill set. In addition, we offer the following benefits:
- Supportive team environment
- Receive ongoing training and development of skills
- High occupancy and consistent shifts
- Short walk from Southern Cross Station
- High chance to work for a different branch if relocated