Centre Development Manager

RAC Auto Services has an opportunity for a Centre Development Manager with experience in the automotive industry to join the Auto Services Team in Bently.Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. What can we offer you?A competitive base salary plus superLucrative quarterly incentive structureA yearly travel allowance up to $5000.00Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistanceIn-house Health and Wellness programs and Platinum WorkSafe CertificationOngoing development and career progression opportunitiesWA's most active social club with regular events and discounts for retail partners, discounted event tickets and member only activities What will you be doing? Leading and developing a high performing team of automotive professionals, you will manage and overall operational performance of the automotive centre in line with the Auto Services strategic plan. Responsibilities include: Ownership of the Centre's key performance indicators, including revenue, profitability, quality assurance, compliance managementManagement and monitoring of health, safety and environment compliancePerformance planning and management of staff in accordance with RAC policies and proceduresProviding customer and member service excellenceOptimisation and growth of the existing client baseReview, recommend and implement operational improvements to ensure efficient operationsInventory/stock/equipment managementEscalation points for customer feedbackParticipation in retention, recruitment and selection activities What are we looking for in you? You will utilise your previous auto industry experience combined with demonstrated coaching and consultative leadership style and will also maintain: A sound level of sales and business acumenProven experience in growing an existing client baseA high level of both written and verbal communication and relationship management skillsStrong problem solving, conflict resolution and decision-making skillsWell-developed organisational and planning skills, along with an ability to multi-taskExperience coaching and developing staff and creating a highly engaged work culture Please note: We encourage you to apply as soon as possilek as RAC reserves the right to closer this vacancy without notice. Next steps? If you're ready to choose RAC Auto Services - click on the 'Apply Now' button! If you want to know more, please contact Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services) via (08) 9436 4356.