AddressEstablished in 2005, Synergie Skin is a global top 10 cosmeceutical brand that is proud to manufacturer Australian made, results-driven skincare.
Given our focus on providing customer excellence we are seeking a reliable, friendly, and passionate administration professional to assist our close-knit Customer Experience team.
To be considered for this position you will need to possess exceptional administration and organisation skills, be customer focused and have a genuine passion for skin and beauty.
Please be note this is a full-time role based in Melbourne.
Key Responsibilities:
- Process orders, payments, and returns efficiently and accurately
- Assist with administrative tasks such as filing, data entry, and scheduling appointments
- Develop and enhance current administration processes
- Manage customer enquiries and provide accurate information about Synergie Skin’s products and services
- Establish and build sustainable relationships with new and existing customers
- Oversee the maintenance of office equipment and facilities and managing office supplies and inventory
- Assist staff members with administrative tasks as needed and helping to onboard new employees
- Collaborate with other team members to ensure a seamless Customer Experience
- Stay up to date on the latest trends and developments in the beauty and skin industry.
What you need:
- Previous experience in administrative roles is essential.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organisational abilities is a must have.
- Ability to multitask and prioritise tasks effectively.
- Proficiency in Microsoft Office and other basic computer skills
- Previous experience or familiarity with NetSuite (ERP software) is desirable
- A passion for the beauty and skin industry is a must!
What’s in it for you?
- Opportunities for professional growth and development.
- Ongoing training in beauty therapy, skincare and Synergie Skin’s products
- Inclusive team culture that values diversity and innovation.
- Discounted Skincare and Quarterly allocation of free products
- Onsite parking
- Part of a friendly and supportive Australian owned business
