Your new company
This is an environmental specialist processing company, located in Dandenong South. They recycle materials in Australia as well as overseas.
Your new role
As a Customer Service Officer, you will be responsible for promptly handling customer enquiries and service requests. Communicate with drivers, operators and stakeholders providing updates and instructions. As well as admin duties such as processing documentation and data entry.
Your roles and responsibilities
- Handling inbound and outbound calls from customers and stakeholder
- Demonstrate exceptional Customer Service skills via telephone and email
- Assisting and maintaining customer bookings and orders
- General administration duties
What you’ll need to succeed
- MUST be proficient in Microsoft programmes, particularly Excel
- Previous phone-based experience
- Exceptional Customer Service and communication skills
- High attention to detail and accuracy
- Punctual and organised
What you’ll get in return
- Office location Dandenong South
- NO hybrid arrangements
- Free on-site parking
- Full time permanent position
- $60k + super
- ASAP start – Interviewing now!
What you need to do now
If this is something you are interested in and would like to apply, please send a copy of your resume to Hannah.Nellist@hays.com.au to find out more!
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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