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SalaryWork locally!
A leader in flexible packaging solutions throughout Australia and New Zealand with a focus on people, performance and providing great customer outcomes by working together and building partnerships.
The Role
Supporting the State Managers and Sales Representatives in Victoria & NSW, your duties include:
- Permanent full-time role
- Customer Service/Support
- Support the Sales Team
- Croydon premises
- Small friendly team environment
- $70K + Super + Incentives
A leader in flexible packaging solutions throughout Australia and New Zealand with a focus on people, performance and providing great customer outcomes by working together and building partnerships.
The Role
Supporting the State Managers and Sales Representatives in Victoria & NSW, your duties include:
- Effectively manage telephone sales enquiries and sales order entry for NSW & Vic
- Managing Customer Service emails
- Preparing and following up quotes with the Sales Team and direct with customers
- Maintaining a high level of Customer Service with customers, the Sales Team and the internal support functions
- Managing Customer Service issues to resolution with the Sales Team
- Maintaining internal price lists
- Maintaining and coordinating website enquiries
- Daily sales order dispatches for NSW & Vic
- Liaising with the warehouse to ensure delivery dates are met (the ability to prioritise orders and organise the shipping is critical)
- Providing transport quotes for Sales Teams
- Checking and verification of freight invoices
- You are an energetic, self-motivated and committed Customer Service Officer, with extensive experience in administration system support and have confidence in dealing with customers and Sales Teams
- You will have strong sales and administration skills including Excel capabilities, as well as being highly organized and a great communicator
