Dental Treatment Consultant

DENTAL TREATMENT CONSULTANT

WANTED:

A Treatment Plan Sales Consultant WHO has the courage, confidence & track record to earn more than 200K

Dear our future Dental Treatment Consultant

If you’re getting listless from scanning job after job ad on Seek that says,

“We are an established practice and seek a highly experienced treatment plan consultant to join our friendly team….. yada yada yada…

Then this is the most important job listing you will ever see.

Why?

Because, I know how hard it can be to work under enormous pressure, with a boss who constantly micromanages you but expects the world of you.

You’re working around the clock 24/7 because you care about your work,

And you are really good at your job.  You know that.

But you constantly feel under appreciated, underpaid and under rewarded.

You just want to be acknowledged and recognised for your efforts.

You want more autonomy and respect.

You want to grow more, but you feel stuck and sedentary under a ‘higher management’ who doesn’t let you fully showcase your skills because of budgets.

By  ‘higher’ management I mean someone who has a bachelor's degree in something medical and somehow thinks they can run  a ‘business’.

So, you’ve had personality clashes.

And you’ve been undermined.

And you’re still waiting on those unfulfilled ‘bonus’ promises.

You have big ideas and you know how to strategise and execute them and put them into easy systems.

But you don’t get the chance too, because you keep having to put out spot fires -

that weren’t created by you…

Your career has stalled.

Your impact lies unrealised.

You are even starting to doubt your worth.

Going into work feels like a bit of a drag… your ZEST for it has waned.

Your mind starts wandering to Seek.

And so here you are.

It could be your greatest sliding door’s moment.

I’m Dr. Fern White.

And I’m looking for a switched on, ambitious, results-producing Treatment Plan Consultant to join our team.

And I understand you, because many years ago,

I WAS that micromanaging Boss.

But it caused me way too much stress to be that way.

And so,  I learnt how to be a different leader -

And subsequently grew and scaled 2 Multi-million dollar companies:

One is my dental practice  -

Beacon Cove Dental Group

Which does dentistry really differently.

Spends a lot of time EMPOWERING patients to change their mouth -

and their lives.

It’s got a stellar reputation amongst patients

And even better, amongst peers.

The other is my online coaching/mentoring company which teaches dentists how to do this.

Together they create MASSIVE impact.

And so, I need YOU to help grow our impact.

It’s not an easy feat.  And not for the faint of heart.

YOU must be someone who has the TRACK RECORD of real growth with numbers (not just dreams and intentions).

As in you've done this before.

And you’re a mover and shaker who actually makes things happen.

YOU must be someone who LOVES people.

As in loves connecting with them.

With heart.

Who loves our vision so much that you believe it is your job to ‘convert’ this patient because they deserve the best.

But never ever feeling like you are ‘selling’ them -

but empowering them.

Loves making them feel like they are the only one that matters right now.

Love giving them with their options as if you had their mouth.

And gives them the space to take back control and freedom to pick the best option for them.

You have a way with people.

Never scared of rejection because you know you are doing the best for them.

Helping them take back control of their mouth, their smile.

Their live that their new teeth inspire them to lead.

SOUND LIKE YOUI?

Then read on!

To help ensure that BCD doubles our TURNOVER with 40% profits in 2024.

You will do this by hitting the 5 OUTCOMES below:

CONVERTING cold and warm leads (external and internal patient base) to fill the consultation books with a minimum 12 qualified leads per week

Successfully CONVERTING 50% of the leads into full dental renovation packages during the Sales consultation

ENSURING a seamless Journey for patients from onboarding to offboarding and subscription model

FOLLOWING up on anyone who has not converted with effective Retargeting to further funnel back into the books

COACHING team to ensure they are effectively nurturing and warming up LEADS

Key Responsibilities:

Lead Generation and Nurturing:

• Identify and generate leads through cold calling and converting warm leads into dental clinic visits.
• Implement tracking systems to monitor lead progress, ensuring no opportunities are lost.
• Develop and execute email/sms B-B campaigns to provide value and nurture leads into sale consultations.
• Ensuring that the team understand how to convert warm leads in the clinic into PS consultations

Patient Record Management:

• Ensure comprehensive records, including photos and medical history, are maintained for all patients.
• Streamline processes to guarantee easy access and organization of patient information.

Sales Presentation:

• Utilize the 4Ps format to sell treatment plans with a compassionate and customer-centric approach.
• Effectively communicate the benefits of dental renovation packages to potential patients.

Sales Tracking and Retargeting:

• Create and maintain a system to track all sales and potential sales through the pipeline.
• Implement nurturing and retargeting strategies for warmer leads to maximize conversion opportunities.

Patient Onboarding and Follow-up:

• Develop in-depth itineraries for patients to ensure a smooth and hassle-free experience.
• Provide concierge touch-ins throughout the patient journey, enhancing customer satisfaction.

Ongoing Maintenance Programs:

• Effectively offboard patients, selling them into ongoing maintenance subscription programs.
• Develop strategies to promote and retain patients in subscription programs.
• Develop referral programs

Scorecard - Top 5 KPIs:

1. Lead Conversion Rate:
   • Measure the percentage of leads successfully converted into sale consultations.
2. Sales Conversion Rate:
   • Track the percentage of sale consultations that result in the sale of dental renovation packages.
3. Retention Rate in Maintenance Programs:
   • Monitor the number of patients enrolled in ongoing maintenance subscription programs and their retention rate.
4. Customer Satisfaction Score (CSAT):
   • Gather feedback from patients to evaluate their satisfaction with the entire process, from consultation to ongoing maintenance.
5. Sales Pipeline Velocity:
   • Measure the time it takes for leads to move through the sales pipeline, from initial contact to conversion.
6. Patient Satisfaction scores of 4.8 stars out of 5 minimum
7. Team satisfaction scores

This role demands a proactive individual with exceptional communication and organizational skills, capable of delivering outstanding customer experiences and contributing to the growth of our Movement.

REQUIREMENTS TO APPLY:

As a leader inside of our organisation, these skills are what we need from you -

they are non-negotiable.

****** NOTE: If you are a dentist who is an incredible communicator, but wants to move into a different role, this Career is especially for you *********

• Excellent communication skills - both verbal and written, articulate and clear and concise
• Impeccable charisma and an ability to communicate honestly and tactfully with all levels of a team
• Organisation and planning - plans, schedules and budgets in an efficient productive manner. Focuses on key priorities
• Follows through on commitments - lives up to verbal and written agreements regardless of personal cost
• Intelligence - learns quickly, able to strategise and absorb new information
• High standards - expects personal performance and team performance to be the best
• Can embrace change and can pivot quickly to manage the task at hand
• Persuasion - able to move people swiftly into action
• Proactivity: acts without being told what to do. Creates new ideas and strategies
• Enthusiasm - has a can do attitude
• Openness to criticism and new idea
• Ability to develop and motivate the team to improve their performance
• You value your health so much that you keep yourself in optimum shape
• You have NINJA IT skills (or are a very fast learner)

WHAT’S IN IT FOR YOU?

You’ll have the opportunity to:

1. Earn the highest rates ever for a Treatment Consultant based on base salary and commission
2. Have Continual training, support and masterminding with other fellow A playing clinicians who practice just like you
3. Actualise your own world class ideas into the practice
4. Be surrounded by A playing support staff to help you hit your Outcomes
5. Be supported in your mission by our marketing and strategy team

WHAT TO DO NEXT:

Here’s what to do next…

1. Write us a PERSONAL COVER LETTER  with this application that

showcases YOU.

2. Fill in the following Questionnaire about yourself:

https://whiteforms.typeform.com/txplanmanager#name=xxxxx 

and attach a 2-5 min Video telling us about your superpowers.

PLEASE APPLY THROUGH SEEK AS USUAL

and Email the rest to: ***@beaconcovedental.com.au

*** Only candidates who fit will be invited to schedule for the next stage:*

30min of Momentum Zoom interview.

If you haven’t been contacted after 10 days of submitting your application, unfortunately, you haven’t been successful.