Facilities Manager

The role is responsible for managing property related facilities maintenance services that supports the Group’s strategic and operational objectives. A key focus is on service delivery, driving efficiencies, reducing cost and mitigating risk associated with management of the Group’s Properties and facilities services provided.  A key component of the role is leadership, demonstrated through proactive management of stakeholders and development of Team members, promoting a professional, high-functioning, and collaborative culture, maintaining an effective control environment and service levels, and focusing on continuous process improvement and better use of assets and business tools.    

Nature of position: Permanent, Full Time

Location:  Melbourne, VIC

Reporting Line: General Manager - Business Services, Operations

Key responsibilities

Execute key property facilities deliverables, including:

• Work with key stakeholders to manage day to day operation and performance of the Group’s Property facilities, ensuring they adequately support operational activities
• Drive effective and efficient delivery of function operations in line with Company policies, procedures, authority delegations and sustainability / RAP targets
• Develop and maintain facilities schedules and programmed maintenance plans for the Group’s properties, including management of expenditures and budgets
• Coordination and timely response to maintenance and service requests, as well as provision of timely reporting and afterhours emergency contact for escalations as required
• Oversee Workplace Health and Safety governance and compliance, and ensure compliance with corporate, industry and statutory standards and procedures
• Liaise with Landlord representatives on tenancy issues and contractor performance inclusive of cleaners, fire services, air conditioning, etc…, prioritizing Workplace Health & Safety, optimal utilisation and commercial outcomes
• Manage contractors and service providers …. maintaining contract expiries, warranties, insurances and operation manuals for all properties. Drive supplier performance (capability, delivery, quality, price, payment terms) through contract and relationship management, and spend / performance metrics
• Plan, manage, and execute property related projects (e.g., site mobilisation and demobilisation activities, site re-positioning, etc…), and stakeholder expectations, commensurate with set budgets and ensuring timely delivery
• Manage budgets.  Assist with preparation of annual Opex / maintenance budgets, CAPEX initiatives, regular review of premises financials / results, and supplier invoice processing approvals
• Provide strong leadership to Property / Facility Coordinators
• Identify opportunities for improvement and growth through best practice Policy and procedures, cost reduction and value-adds
• Other duties as the Company may reasonably require

About you

• Minimum 5 years’ experience in property / facilities related functions
• Tertiary or trade qualification in a relevant discipline (Preferred)
• Experience and understanding in property and facilities management functions
• Change agent that can earn and create buy in, deliver creative solutions, and proven track record of delivery issue free integration strategy on time and budget
• Excellent management / organisational skills
• People leader, stakeholder engagement and influencing skills
• Agile, adaptive to a dynamic environment, able to work under pressure and to tight deadlines
• Strong analytical and problem-solving skills. A proven ability to make balanced judgments using imperfect information
• Strong leadership.  Positive, can-do attitude.  Aptitude to positively influence others
• Proactive nature, inquisitive mind, and continuous improvement disposition.
• Ability to work in a team with focus on providing excellent customer service.
• Excellent collaboration and communication skills.  Foster ethos of positive business partnership
• Financial acumen. Experience and understanding in business commercials / financials, managing budgets
• Experience in project managing property related initiatives
• Advanced in Microsoft applications including Microsoft Project, Word, Excel, and Outlook
   

About Us

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base. Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities. Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities