Fulltime Receptionist

IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential. Our team of highly skilled allied health professionals and employment consultants include Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists and Rehabilitation Counsellors. IPAR is just one of the purpose-built, industry leading brands in the global MedHealth network. We make impact and we achieve outcomes through the meaningful and purposeful work that we do every day.

Why joins us?

• Ongoing development - tailored career development and leadership pathways, together with a "promoting from within" culture;
• A comprehensive induction and onboarding, a buddy program and ongoing workplace mentoring are provided;
• Competitive remuneration package, generous bonus and incentive schemes, annual salary review and salary packaging options;
• Being part of IPAR’s Star Awardreward and recognition program for top achievers, including our Graduate of the Year Award, Team Member of the Month and Reward Vouchers to recognise and celebrate for the STAR of each branch;
• Strong supportive team culture - Peer and management support readily available onsite;
• Dedicated Health & Wellness program for all staff including Health & Wellness calendar and Fitness Passport, and access to Employee Assistance Program (EAP);
• Employee Referral Program - Monetary incentive for recommending great talent!;
• A mobile phone and a ProBook with latest technology are included;
• Purchase Annual Leave, Travel Reimbursement and other perks are available.

We are seeking individuals with a background in Administration/Reception interested in working in the Occupational Rehabilitation sector in Melbourne CBD.

• Welcome and assist clients and visitors at a reception desk;
• Assisting with mailing and accepting deliveries of letters and small parcels;
• Facilitating online orders for office supplies and services, including management of stock levels;
• Manage incoming calls and email enquiries;
• Provide excellent customer service to colleagues, clients and customers;
• Keep the reception areas clean and tidy;
• Accurate data entry into IPAR’s client database system as required;
• Full-time position
• Engage with our friendly, fun, supportive, and inclusive team.

We are looking for a team player, with a friendly and helpful manner and a positive approach to work.

You will also have: 

• Intermediate proficiency with the MS Office suite, including Microsoft Outlook, Word and Excel;
• High level of attention to detail;
• Excellent customer service skills; 
• Initiative and resourcefulness when problem solving;
• Ability to self-motivate whilst following processes and procedures;
• Ability to work efficiently and effectively both in a team and independently;
• Professional written and verbal communication skills;
• Ability to treat all sensitive information with professionalism and confidentially;
• Ability and flexibility to adapt to changes, and an openness to learn new things;
• Professional appearance and demeanour;
• Prior administration experience working within the medical or health industry would be highly regarded but not essential if the above skills criteria can be demonstrated.

Our core values are always at the heart of the work that we do every day:

• We act with integrity. We are honest, ethical, and transparent. We inspire trust through open communication;
• People work together. We enable each other to thrive within a culture of collaboration, fun and high performance;
• We take pride in delivering an exceptional and seamless customer experience each and every time;
• Quality & Innovation is at the forefront of our thinking. We have the courage to actively seek new opportunities and continually improve;
• We embrace sustainability across all aspects of our business including financial performance, service; design and delivering meaningful outcomes for our team, our customers and the communities that we work in.

If you would like to have a confidential discussion about the role or if you want to express of interest for a career with IPAR, please contact our Talent Acquisition Advisor - Tammy on 0428 575 *** or ******@medhealth.com.au or connect on LinkedIn: https://www.linkedin.com/in/tammy-tpt/.#IPAR

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.