Company DescriptionAre you ready to be a big part of something big?At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tact, small enough to learn from different departments and small enough to connect authentically with leadership.Not something you’d expect from one of the country’s biggest tech companies, is it?About the tyres group:We are a leading tyre retail and wholesale business, offering a wide range of products and services to individual and commercial customers. We stive to simplify the tyre buying process by leveraging technology and offering unparalleled service. Our mission is to become the leading tyre supplier by providing innovative solutions that alleviate the hassle associated with purchasing tyres, through our expert team, customer service excellence, and innovative approach to business operationsWhat’s on offer:
- A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- We’re a certified Great Place to Work, Family Friendly Workplace and WGEA Employer of Choice.
- The support of a highly engaged, high-performing team including a leadership team that’s you’ll actually have face time with.
- 22 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave.
Job DescriptionThe Group Operations Manager will play a crucial role in overseeing our retail, online and wholesale operations, ensuring operational efficiency, profitability, and high standards of customer service. This individual will lead our operations team, streamline processes, manage inventory, and drive strategic initiatives to enhance business performance and growth.What’ll you’ll be doing
- Oversee daily operations across all retail and wholesale channels, ensuring seamless and efficient operation.
- Develop and implement operational strategies, processes, and policies to improve efficiency, productivity, and profitability.
- Lead, manage, and develop the operations team to achieve business goals and maintain high levels of performance and customer service.
- Manage relationships with suppliers, partners, and stakeholders to ensure a steady supply of products and services.
- Oversee inventory management, ensuring optimal stock levels, accurate forecasting, and efficient logistics and distribution.
- Implement quality control measures to maintain high standards of product and service delivery.
- Collaborate with the sales and marketing teams to align operations with customer demand and promotional activities.
- Drive continuous improvement initiatives, leveraging technology and innovation to enhance operational capabilities and customer experience.
- Prepare and manage the operations budget, ensuring cost-effective resource allocation and financial performance.
- Troubleshoot technical issues, and work with key stakeholders to design and implement solutions to mitigate risk and resolve business and process challenges
Qualifications- Relevant qualifications in business administration, Operations Management, or related field.
- Expertise in operations management within the retail or wholesale industry, with strong experience in a leadership role.
- Proven track record of improving operational efficiency, profitability, and team leadership.
- Proficient in operations software and systems, with a keen eye for leveraging technology in business operations.
- Ability to work in a fast-paced environment and adapt to changing business needs.
Additional InformationA few other things we want to let you know about...carsales is an equal opportunity employer and we pride prides ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.So come and join our team - because every role is a big role in our plans to go big
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