Intake Administrative Assistant

Dhelkaya Health is a new health service on Dja Dja Wurrung country; it is the coming together of Castlemaine Health, Maldon Hospital and CHIRP Community Health. ‘Dhelkaya’ means ‘being healthy’ in the Dja Dja Wurrung language. The origins of our name are closely tied to our region’s history, its people and country. Dhelkaya Health is shaping a better health system for the people of Mount Alexander Shire and beyond, while staying true and local in everything it does. Dhelkaya Health delivers a diverse range of inpatient, outpatient, aged care, community health and outreach services to Mount Alexander Shire. It also delivers assessment, rehabilitation and allied health services to neighbouring shires. Dhelkaya Health is committed to the quality, accessibility and sustainability of acute, aged and community-based healthcare, and family and housing services. Dhelkaya Health has campuses in Castlemaine and Maldon.

Position Title: Intake Administrative Assistant

Classification: HS1

Salary per hour:  $29.57 + superannuation + generous salary packaging options

Employment Type: Ongoing part-time 64 hours per fortnight

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025

*All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Dhelkaya Health Vaccination Policy.

Role description

This position will primarily support participants with their journey navigating allied health and outpatient services. You will be required to perform administrative duties for our Community Services Team in order to deliver effective, client centered intake services for Dhelkaya Health in line with service funding and guidelines. 

On a typical day you might be assisting clients with queries regarding available services, providing information about the assessment process and facilitating access to services. There will also be the usual admin duties to include, data entry, filing, photocopying, responding to emails, processing client invoicing, fee collection and receipting.

Rostered hours will between 7:30am and 6pm weekdays.

About you

The successful applicant will have excellent communication, customer service and teamwork skills. You'll be comfortable navigating your way round the Microsoft Suite, along with other cloud-based systems, CIMS, Medical Software Packages and Patient Resource Databases would be an advantage. If you have clinical experience/knowledge to support the needs of people with disability and chronic/complex health needs in the community, then that's a bonus! 

Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.

Culture and Benefits

Castlemaine and Maldon are located on Dja Dja Wurrung country in the Mount Alexander Shire. The area is renowned for its creativity, history and as host to the Castlemaine State Festival. The Shire is a short drive from Melbourne, Ballarat and Bendigo, a UNESCO Creative City of Gastronomy. Combined with a wide range of sporting clubs and outdoor recreation opportunities, unique natural environment and historic goldfields, the community offers a rich diverse culture for all to enjoy.

• Free on-site parking
• Salary Packaging/Salary Sacrificing
• Free onsite staff gym (Castlemaine campus)
• Fitness Passport is available to all staff members across Dhelkaya Health.
• Our Health and Wellbeing program; including access to a Social Worker, Pastoral Care Office, Prevention of Bullying & Harassment Officers, Physiotherapy services, Vaccination programs and other health services as required
• Social Club
• Home share - If lack of housing is stopping you from applying for a job here, consider Home share. It may help you get started at Dhelkaya Health.
• See this link for obligation free information.

https://dhelkayahealth.org.au/homeshare/

Dhelkaya Health is an all-inclusive organisation and encourages applications from Aboriginal and Torres Strait Islander peoples. LGBTIQ+ candidates, People of all ages, people living with a disability and people from multi-cultural backgrounds.

For further information about this position, please contact Tracy Johnson – Team Leader Administration on 03 5471 3***.