Medical Secretary

Melbourne Hip and Knee, a leading specialist Orthopaedic group situated in Camberwell, is currently in search of an enthusiastic, mature-minded, and dedicated Medical Secretary to join our esteemed team. If you are passionate about delivering exceptional patient care and possess the skills and experience, we invite you to apply.

Role Overview:

Reporting directly to the Practice Manager, this part-time role offers three to four days per week with no weekend work required. 
Our top priority is ensuring an outstanding patient experience from the moment they step through our doors, and we need someone who shares this philosophy. 
The successful candidate will enjoy competitive remuneration and the opportunity to be part of a team that values camaraderie. 
Free onsite parking is provided.

Key Responsibilities:

• Perform general reception and administration duties.
• Manage the booking of patient consultations.
• Coordinate theatre lists and patient surgeries, including prosthetic bookings and pre-operative test coordination.
• Handle patient invoicing, including payment processing and banking.
• Process private insurance, DVA, and Medicare claims.
• Conduct audio typing tasks.
• Utilise specialist software (Genie) proficiently.
• Collaborate effectively with other team members, including surgeons and the Practice Manager.

Skills and Experience:

• Previous experience in a specialist surgical practice is essential.
• Familiarity with Genie software is preferred.
• Proficiency in medical terminology.
• Strong customer service skills.
• Excellent communication skills and ability to work collaboratively in a team.
• Meticulous attention to detail.
• Capacity to work autonomously.
• Understanding of Private Health Insurance is advantageous.
• Competency in computer and IT skills, including Mac usage.
• Outstanding typing skills.
• Flexibility to adapt to changing priorities.

Additional Information:

Our consulting rooms are located in newly constructed facilities, conveniently situated near public transport with complimentary onsite parking available. Applicants must have the unrestricted right to work in Australia and be COVID-19 vaccinated.

How to Apply:

To express your interest in this position, please submit your cover letter and CV via SEEK. Applications will be reviewed promptly, and the position will close once a suitable candidate is selected.