Address
Form of workAbout the business
Dr Luke Inman is a Specialist Sport and Exercise Physician with rooms at Dee Why. The candidate will be working at the Dee Why practice in the Dee Why Grand Commercial tower.
About the role
Start date for work is on Monday 8th April 2024
The work days offered are 2 or 3 casual shifts per week, on a Monday and Thursday between 12.45pm and 5.45pm, and Friday 8.15am to 1.15pm.
You will be working directly with Dr Luke Inman and tasked with the following responsibilities as a Medical Secretary:
- Reception: Greet patients, ensure patients check-in and fill out necessary paperwork, record appointments and patient arrival, inform patients of delays; answer telephone calls promptly and courteously; pass on messages promptly to appropriate person(s);
- Correspondence: Manage daily incoming and outgoing mail, email and faxes; type and file outgoing correspondence.
- Medical: prepare examination room prior to the days commencement.
- Liaising with external medical providers such as pathology, specialists, maintenance personnel and follow up on requirements from these providers.
- Liaising with Dr Inman daily regarding paperwork and follow-up any issues arising from documents in the in-tray.
- Financial: Advise patients of credit and billing policies; issue invoices and receipts; process payments; prepare banking and reconcile; maintain petty cash records; follow up bad debts; ensure the billing and electronic submission of batches is correct. Including following the paper trail.
- General Duties: Photocopying; routine cleaning and stocking tasks; ensure reception and waiting areas are clean and tidy; ordering of stationery and medical supplies upon request.
- Record Keeping: Scan investigation results, letters, documents and patient information into patient records using appropriate codes and titles.
- Prepare an action list of patients to be recalled with significant investigation results.
- Complete daily check lists before ending each shift.
- Assist in supporting Dr Inman to achieve best patient outcomes.
- Additional Duties as required.
Benefits and perks
- You will have the opportunity to contribute to the health and well being of patients in the local community
- The medical practice has a new fitout in the Dee Why grand Commercial tower.
- Parking on site free of charge
- Work on the beautiful northern beaches of Sydney in the vibrant setting of Dee Why
- Dee Why Grand commercial building has it's own gym and pool facilities to use for tenants that you would also be able to use
- Dr Luke Inman is also a friendly and supportive boss
Skills and experience
Applicant expectations:
- Must have experience with medical billing and appointment software e.g. Genie, Halaxy/ HealthKit, Coreplus, Medical director, Clinic to cloud etc.
- Must have prior experience working as a Medical Secretary
- There will be 2 unpaid training days provided to the successful candidate. This must be completed prior to starting work
- A friendly manner and well presented appearance
- Efficiency and organisational skills
- You will not be required to type letters. A separate typist performs this duty.
