National Training Business Partner

Sleepy’s are seeking an experienced National Training Business Partner, on a full-time basis at our Eagle Farm office. The ideal candidate will have a passion for L&D process improvement, people engagement, emerging technologies and innovations in training.

About the role

Reporting to the Head of Retail, this role will see the ideal candidate working across a mix of company and franchise owned stores, to implement strategies to improve the bottom line, and align with business objectives. You will have proven experience in training, facilitation and coaching, working with the leadership team through to individual team members in store. 

Key responsibilities

• Develop and implement training plans to improve and drive sales through all stores
• Identify, develop and deliver training programs in an online and offline capacity
• Conduct inductions for company store team members and franchisees
• Develop and keep up to date various training manuals as needed 
• Coordinate, create and implement the digitalisation of learning and training content
• Leveraging a blended learning approach that includes online learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules, and 1:1 coaching
• Regular travel required, including interstate
• Create a training matrix, conduct a training needs analysis to identify training gaps, provide direct training prospects
• Engage, coach and support leaders to facilitate and implement learning initiatives
• Flexible and able to adapt to changing needs across the business, leaning in to assist where required

Skills, qualifications and experience

• Cert 4 in Training and Assessing
• Demonstrated experience in a similar role, with a background in the retail and franchise industry advantageous
• Excellent facilitation skills, both online and face to face, to frontline operations teams
• A proven ability to build strong and effective interpersonal relationships with key stakeholders
• Highly developed emotional intelligence, reasoning skills, adaptability and resilience 
• Self-driven and ability to manage own schedule with conflicting priorities 
• Ability to engage and influence team members, colleagues and management

About the benefits

• Great Working Environment – Supportive culture, staff discounts, uniforms provided, an open plan fun office, free on-site parking
• Genuine Support - Comprehensive employee assistance program, with confidential counselling services and a holistic wellness program, including individual coaching sessions in lifestyle aspects, such as nutrition, financial support and legal aid
• Expertise - Full training and mentoring provided, budget for external training programs to further develop YOU! 
• Advance Your Career - Ongoing development through on the job training and external accredited courses
• Celebrate - Attend our quarterly forums, and annual conference with gala event

About Us

As a successful and growing retailer, we pride ourselves on improving the quality of sleep for our customers through providing state-of-the-art sleep solutions, expert mattress advice and quality service. Sleepy’s are the only retailer to carry a range of mattresses tested and endorsed by the Australian Chiropractors Association. 

• ''Big Kahuna' winner of the Anthill Coolest Company Awards 2018!
• ‘Medium Retailer of the Year’ Finalist of the National Retail Awards 2019 & 2020!
• ‘People and Culture Champion’ Finalist of the National Retail Awards 2022!
• ‘Best Bedding Shop’ from Products Review 2022!
• ‘Customer Experience’ Finalist of the Australian Retail Innovators Awards 2023! 

If you have any queries please contact the recruitment team on 07 3895 4***.

Successful applicants will be required to undergo a national police clearance.