Newcastle Operations Manager

Roadmaster Refrigerated Transport is a family-owned business that has been operating for over 50 years. We specialise in National Refrigerated Transport solutions as well as warehousing and distributions services across the East Coast with a Regional Remit also. Our mission is to provide a premium refrigerated supply chain network through our commitment to achieving the highest levels of safety, customer service, sustainability and industry-leading information management systems whilst developing and supporting the best people working together as part of a team. The role is a very hands on role and will require the position to know all areas of the Tomago Site by being involed at a ground level.

Due to growth within our business, we are seeking an experienced Operations Manager to come and lead and coordinate the day-to-day operations within our Newcastle depot. 

Responsibilities:

• Management of the entire Tomago site.
• Provide guidance and leadership to the Newcastle team by establishing clear expectations and demonstrating high standards of work practices. 
• Be a leader by empowering and upskilling your team.
• Ensure all staff are inducted and that regular training is completed with staff as required.
• Manage and coordinate all day-to-day activities within the Newcastle Operations team. 
• Plan, Supervise and coordinate all staff and equipment required for the site
• Be a Site Based escalation for all enquiries that come through Operations and Customer Service.
• Assist with sourcing of key talent for the Newcastle Operations.
• Coordinate the flow of paperwork and deliveries.

To be successful you will have:

• Superior Customer Service skills – ability to hold strong working relationships with internal staff and customers.
• Understanding of Fatigue Management and Chain of Responsibility 
• Highly Organised. 
• Experience working with policies and procedures.
• Knowledge of Microsoft Office Suite.
• Previous experience within a Transport Environment.

Preferred but not essential:

• Truck Licence – HR / HC / MC
• Forklift Licence
• Previous experience with using the system “Truck Mate”
• Safety & Compliance 
• Fatigue Management 

To apply for this great opportunity please email your resume to *******@roadmaster.com