AddressWe are seeking a dedicated Office Administrator to join Tip Top Blinds, where you will be instrumental in maintaining smooth operations through precise order processing, and efficient installer scheduling. The ideal candidate will excel in multitasking, adapting to a fast-paced environment, and collaborating with various departments to support our commitment to delivering premium window solutions.
About us
At the forefront of crafting premium window solutions since 1956, Tip Top Blinds stands as a proud Australian-owned and operated manufacturer. Situated in Clayton, Victoria, we specialise in both internal and external window furnishings. We proudly collaborate with the Ministry of Housing, working closely with builders and tenants to ensure the highest quality of service.
Key Responsibilities
Ministry of Housing Liaison:
- Serve as the primary point of contact for all aspects related to the Government Ministry of Housing.
- Arranging runs for both measures and installation of Roller blinds for a wide variety of Ministry clients.
- Establish and maintain effective communication with builders, and tenants.
- Coordinate with the Ministry to ensure compliance with their requirements and standards.
Order Processing:
- Efficiently process orders with suppliers, fabric houses, and workrooms, ensuring accuracy and completeness.
- Monitor and track the progress of orders to ensure timely fulfillment and delivery.
- Resolve any issues related to order processing and coordinate with relevant parties.
- Process reworks for production and external suppliers.
Scheduling Installers:
- Coordinate and schedule installers to optimise project timelines.
- Ensure efficient allocation of resources for installer runs.
- Communicate scheduling details to relevant teams and external partners.
Supplier Communication and Liaison:
- Establish and maintain effective communication with suppliers, fabric houses, and workrooms.
- Collaborate to source materials and gather necessary project information.
- Regularly communicate with suppliers to obtain estimated time of arrivals (ETAs) for materials and products.
Record Keeping and Documentation:
- Maintain accurate records of inventory levels, supplier information, and order history.
- Organise and manage documentation related to purchases, schedules, and project updates.
- Assist in developing and maintaining a centralised filing system for easy retrieval of information.
Administrative Support:
- Act as a point of contact for internal teams, suppliers, and external installers.
- Handle general administrative tasks, including documentation, filing, and office management.
- Assist in resolving issues and discrepancies, ensuring smooth operations.
Strategic Purchasing Support:
- Contribute to the development and implementation of purchasing strategies.
- Provide insights and recommendations to enhance efficiency and cost-effectiveness.
- Evaluate supplier performance and identify opportunities for improvement.
Cross-Functional Collaboration:
- Collaborate with various departments to ensure effective communication and coordination.
- Participate in team meetings and contribute to the overall success of projects.
- Foster positive relationships with internal and external stakeholders.
Adaptability and Multitasking:
- Adapt to a fast-paced environment and handle multiple tasks simultaneously.
- Prioritise responsibilities based on urgency and project requirements.
- Remain flexible to meet changing needs and deadlines.
Qualifications
- Proven experience as an Office Administrator, Administrative Assistant, or relevant role.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficiency in MS Office and office management software.
- Ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Knowledge of supply chain management and order processing is a plus.
What We Offer
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
