Office Administrator And Assistant

Office Administrator and Assistant
Reporting to: Chief Commercial Officer         

ABOUT ACQUIRE BPO

Acquire BPO is an award-winning global outsourcer, providing a range of contact centre and back-office services from offshore, nearshore, and onshore locations to clients globally from our Australian, Dominican Republic, Philippines and United States locations. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

A SNAPSHOT OF YOUR ROLE 

As an Office Administrator and Assistant, you will assist with a wide range of administrative tasks and duties in managing our Queens Road office in Melbourne, organising events and assisting the Chief Commercial Officer. 

KEY RESPONSIBILITIES INCLUDE: 

Office Management

• Oversee the day-to-day operations of the Acquire BPO Head Office in Queens Road, Melbourne to ensure a safe, flexible, and innovative work environment.
• Serve as the first point of contact for the office, managing reception duties with a welcoming and professional demeanour, directing queries, and providing administrative support to ensure a seamless experience for visitors and staff. 
• Maintain office policies and procedures and ensure compliance with health and safety regulations.
•  Coordinate with IT and facilities teams to ensure the office infrastructure supports the needs of the staff and company operations efficiently.
• Arrange travel and accommodations for team members, streamlining the process to ensure efficient itinerary planning and adherence to company travel policies.

Event Coordination

• Plan and execution of corporate events, from internal team-building activities to client-facing functions, ensuring they align with Acquire BPO’s brand attributes and goals.
• Liaise with vendors and stakeholders to deliver high-quality events that enhance employee, client and prospective client relationships.
•  Manage event budgets, schedules, and logistics to deliver exceptional experiences while adhering to financial guidelines.

Executive Assistance to the Chief Commercial Officer

• Provide comprehensive administrative support to the CCO, including calendar management, travel arrangements, and correspondence.
• Prepare reports, presentations, and data analysis to assist the CCO in decision-making processes.
• Act as a liaison between the CCO and internal departments, maintaining clear lines of communication and collaboration.

SKILLS,  EXPERIENCE & REQUIREMENTS 

• Exceptional organisational and time-management abilities.
• Strong interpersonal skills with a focus on rapport-building, listening, and questioning skills.
• High proficiency in Microsoft Office Suite and other relevant software.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.
• At least 3 years of experience as an Office Manager, Front Office Manager, or Administrative Assistant.
• Experience in handling travel arrangements for business purposes.
• Eligibility to work in Australia. 
• A passion for providing support to teams and creating a positive office culture.

WHAT WE VALUE

We’re proud of our diverse global team, all working together and adhering to these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere. 
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Acquire BPO is a business outsourcer with a vision is to connect organisations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

This is genuinely an excellent opportunity to be part of a scaling business, offering the opportunity to really make your mark. 

At Acquire, come for a career & stay for the fun!