Office Manager | Professional Services | Incredible Opportunity

This progressive boutique accounting firm in Melbourne are servicing the SME market with its market differentiation of client focus, culture of care and proactive communication. The business is supported by team members globally and bound by sharing the firm’s values.

The Opportunity 
  
As the Office Manager, you will play a pivotal role in ensuring the smooth operation of their administrative processes and providing essential support to their clients and team members.

Your typical duties and responsibilities may include -

• Manage incoming and outgoing client communications, including emails, phone calls and mail
• Collaborate closely with accounting & bookkeeping team to assist with client onboarding, data entry and document management
• Provide administrative support to Directors, Managers and staff members as required
• Manage the Advisor & Admin email inboxes and ensure all client responses and internal requests are dealt with within our turnaround times
• Responsible for all ASIC & ATO payments, keeping a record of payments and reconciling the payments in the Xero file
• Responsible for debtor management from start to finish, ensuring client phone call and emails are actioned and keeping records of this
• Assist with the lodgement program management, complete lodgements, lodgement deferrals/extensions, keep up to date with all tax due date obligations
• Manage admin workflow, include setting up workflow, setting due dates/deadlines, delegating tasks and running daily/weekly workflow meetings

• Public Practice experience (5 years minimum)
• Minimum of 10 years’ experience working in Administration or similar role in a professional service environment
• Client focused
• Tech savvy and able to adapt to new systems
• Strong attention to detail
• Willingness to assist and support the team
• Self-motivated and eager to learn

• Work a 9-day fortnight!
• WFH flexibility and great working hours
• Performance and salary reviews
• An exciting position with an intimate, dynamic, internationally orientated firm
• Clear opportunities for diverse experiences
• An opportunity to significantly develop your professional skills and network