Practice Manager

Practice Manager 

Gastroenterology

Benowa, Gold Coast QLD 4224

Join our dynamic gastroenterology clinic located in the vibrant Gold Coast community, where compassionate patient care meets excellence in medical service. 

About us: 

Our gastroenterology clinic is committed to providing comprehensive and compassionate care to patients with gastrointestinal conditions in the Gold Coast region. With a focus on excellence in medical service and patient satisfaction, our clinic offers a welcoming and supportive environment for both patients and staff. Join our team and be part of a dynamic healthcare community dedicated to improving the lives of our patients. 

Our clinic has operations in two locations: Benowa, Gold Coast and Tugan, Gold Coast. While the primary location for this position is Benowa, occasional travel to Tugan may be necessary when needed. The role will include management of both sites.

About you:

We are seeking an experienced Practice Manager to join our team on a full-time basis. You will have the ability to utilise your skills and experiences to help us build a successful and supportive medical practice. 

As the Practice Manager, you will be responsible for overseeing the day-to-day operations of the practice and achieving the business objectives set by the Practice Owners.

In this role, you will be required to understand the legal and ethical obligations of running a medical practice, and a desire to achieve excellence in healthcare through reviewing and implementing processes to increase efficiency within the practice. 

You will receive support from the practice owners, clinical, and collaboratively work with the administrative team to achieve the desired business outcomes. 

The ideal candidate will possess: 

• Exceptional communication and interpersonal skills, with the ability to interact courteously and effectively with patients, staff, and visitors. 
• Proficiency in computer skills and experience with medical software systems (e.g., Gentu)
• Strong attention to detail and accuracy in data entry and administrative tasks.
• Ability to efficiently task shift and prioritise tasks in a fast-paces environment. 
• Professionalism, reliability, and a positive attitude towards teamwork and collaboration.
• The ability to show compassion and support to team members.
• Demonstrate passion to help shape and drive culture in the workplace. 

Responsibilities:

Your key responsibilities are, but are not limited to:

• Effectively manage staff, patients, and visitors
• Demonstrate exceptional leadership, cultural and teamwork focus
• Strategic planning
• Review and implementation of practice processes
• Financial management
• Human resource management
• Business planning and marketing
• Information management
• Risk management
• Business and clinical operations

Key attributes of a successful candidate: 

• Have a minimum 2 years’ proven Practice Management or Business Management experience
• Qualifications in Business Management or Practice Management experience
• Strong project management and coordination skills, including reporting to business stakeholders
• Knowledge of Best Practice Management Software (desirable)
• Be a member of AAPM (desirable)
• Knowledge of Gentu Software (desirable) 
• Current CPR certificate (desirable)

Join our team and contribute to providing high-quality care and support to patients in the Gold Coast community. Apply now by sending us your resume and cover letter, to embark on a rewarding career journey as a valued member of our clinical team.