Program Manager

Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Start your career with The Salvation Army today! We are looking for a progressive and compassionate leader who shares our mission & values and is committed to achieving positive client outcomes.

If you have the passion and drive to commit yourself to a challenging and rewarding role, working with people experiencing homelessness, please contact us for a copy of the Position Description. ABOUT US The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most. Homelessness Melbourne Metro is committed to providing person centred care, trauma informed practice and a strengths-based approach to improve the health, wellbeing and housing outcomes for people experiencing homelessness. Service Profile

The Homelessness Melbourne Metro region provides a comprehensive range of residential & community services in the inner city of Melbourne across six sites in St Kilda, Footscray, North Melbourne, West Melbourne and Kensington Community programs include the Crisis Contact Centre, Community Outreach Services for single adults, support for older people in public housing, rough sleeper & street sleeping initiatives, community participation and AOD support. Residential services operate from Foley House in Footscray, the Open Door in North Melbourne and Flagstaff in West Melbourne.

Homelessness Melbourne Metro is supported by co-located services including the TSA Chaplaincy program, Bolton Clarke primary health service and NDIS support coordination. The St Kilda Contact Centre Program Manager is part of a collaborative team, working in partnership to provide support to individuals experiencing primary homelessness and rough sleeping in St Kilda and across Victoria With direction, exercise managerial responsibility for the St Kilda Contact Centre services and ensure the mission and values of

The Salvation Army are reflected throughout. Work in collaboration with the St Kilda Contact Centre Leadership Team in establishing a culture of service delivery that is Person Centred, Strengths Based and Trauma Informed. The St Kilda Contact Centre Program Manager is responsible for the operational management of the following services: Crisis Support Services

Case Management Support Men’s Accommodation and Counselling Service Visiting and co-located services The St Kilda Contact Centre Program Manager is part of a Regional leadership team that works closely with: Residential Accommodation Services Residential

Case Management Services Business Administration Community Outreach Services We are committed to working with the most disadvantaged, marginalised and complex members of our community to support them in recovering from their experience of trauma and homelessness. We are looking for an inspirational leader: That can lead cultural and programmatic change

Is passionate about social justice and ending homelessness Experienced in high quality service delivery and creating high functioning teams This is a permanent full-time position, based in St Kilda, VIC. Salary and conditions are in accordance with SCHADS Level 7 Award.

ABOUT YOU Degree qualification in Social Work, Social Science, Psychology, or related field Extensive relevant experience in Social Service sector including management and leadership positions Ability to coach, supervise and manage change Resilience, flexibility and adaptability Creative outcome focused attitude Ability to meet tight deadlines Advanced communication, written & organisational skills Ability to ensure service delivery outcomes meet the required target Leadership experience Relevant degree or above qualifications Ability to manage crisis situations Initiative to solve service delivery challenges Verification of Qualifications required prior to commencement of the role Disclosure of pre-existing health conditions that may impact of fulfilling position requirements Participation in On Call Roster

Have a Valid Driver’s Licence Full vaccination for COVID-19 WHAT WE OFFER We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits Employee Assistance Program - Independent confidential counselling service Discounted health and fitness programs through Fitness Passport Generous Parental Leave offering of 12 weeks Up to 5 days paid leave per year to support a TSA program or activity

An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution Corporate Private Health Insurance rates Supportive and encouraging organisation Permanent full-time position Monthly Rostered day off Located in St Kilda close to public transport Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today! The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference.

From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.