Perth, Eastern & Southern Suburbs
Real Estate Administrator
Full Time Administration & Office Support
About the business & the role
CENTURY 21 Team Brockhurst (Huntingdale) are excited to offer a Administration position to a dedicated and self-motivated individual looking to begin their career in Real Estate. If you love to meet and talk to people, are super organised, love a challenge and have a vibrant personality with a positive can-do attitude then we would love to hear from you! You are the first person that our clients speak with and see when they enter our office, so their experience from the very beginning is extremely important to us.
You will be working alongside a team of administration, Sales and Property Management and report to the Business Manager and Licensee. This can be busy support role and you will have all the support you need to succeed!
You also have the option to add a traineeship - Cert 3 in Property Services if you wish as to as a new beginner to the industry.
Job Tasks & Responsibilities (include, but not limited to)
- Greeting clients, customers and tradespeople coming into the office
- Ensuring our clients feel welcome and comfortable with tea and coffee service
- Answering, directing and transferring calls to staff
- Receipting of rents and banking tasks
- Daily collection and processing of incoming and outgoing mail
- Processing of Property Accounts into Property Tree
- Responding to Property and client enquiries
- Processing Appraisals / entry into our CRM
- Listing and Sales Administrator tasks focused
- Assisting the Business Manager as required
- Updating our CRM with client details and actions
- Organising weekend home open files and preparation for Principal and Sales Team
- Entering weekend visitor details into our CRM
- Preparing client info pack for both Property Management and Sales
- Replenish sales and PM documentation daily
- Assisting Property Management Team as required
- Assisting Sales Team as required with property documentation and adhoc tasks
- Managing property key audits weekly
- Ensuring property folders are ready to go at all times
- Assist the Graphic designer with printing tasks and social media posting on various platforms
- Manage the home open directional signs for the weekend home opens
- Collecting coffees for team meetings and assist with events
- Ensuring office cleanliness throughout the day as priority
- Ordering of stationery supplies and printing requirements
- Maintain compliance and monitor REIWA documentation is up to date
Skills & Experience & Requirements
- Previous administration experience within a Real Estate office is preferred but not essential
- Good knowledge of Microsoft Office suite and social media
- Highly organised with exceptional attention to detail
- Ability to forward think and own the role offering initiative and best practices
- Excellent communication skills, written, verbal and telephone manner
- Possess an Above the line attitude and maintain a positive attitude
- Ability to remain professional and leave personal issues at the door
- Exceptional problem-solving skills or offer solutions for the issue
- A professional attitude with maturity and an ability to maintain a high level of confidentially
- Team player with an ability to multi-task
- Has drive, vision and work together with the team to achieve office goals
- Have drive for self-growth and professional development
- Promote our office on social media positively
- Must possess current drivers license and own reliable vehicle
- Ongoing training and support provided both inhouse and corporate
- Enjoy in joining exciting team social events
- Maintains high standard of personal appearance and office attire at all times
If this role sounds like an exciting opportunity for you, we welcome you to submit your CV and cover letter to our Business Manager Shantell Smith at ********@c21teambrockhurst.com.au