Receptionist

Inland Rail

Inland Rail is a once-in-a-generation project that will complete the backbone of Australia's freight rail network. It will enhance supply chains by providing a transit time of 24 hours or less for freight trains between Melbourne and Brisbane. Inland Rail will connect regional Victoria, New South Wales, and Queensland to markets more efficiently, drive substantial cost savings for producers and consumers, and deliver significant economic benefits. Inland Rail is the largest freight rail infrastructure project in Australia and one of the most significant infrastructure projects in the world.

About the opportunity

We are looking for a part-time receptionist to work Thursday and Fridays only every week. As the receptionist you will provide administrative and clerical support in a timely, accurate and confidential manner to all employees and managers at the Inland Rail office in Brisbane as required. You will support the professional and efficient management of front of house operations for the office, such as welcoming external guests and managing telephone calls and communications as required.

Key responsibilities will include but are not limited to:

• Respond to incoming telephone calls and direct each call to the appropriate Inland Rail representative in a timely, professional manner to ensure a high level of customer service.
• Register, distribute and/or redirect all incoming correspondence and deliveries and sort, collate and register all outgoing correspondence each day and arrange for outgoing courier pick-ups to ensure mail and courier systems run smoothly.
• Collect and take mail from/to the Post Office on a daily basis.
• Coordinate the use of meeting rooms and resources to enable meetings to occur as required, including providing necessary refreshments and transferring used items to the kitchen facility.
• Monitor and maintain office supplies to ensure they are adequately stocked.
• Process related invoices for payment in the Company financial accounting system, ensuring timeliness and accuracy.
• Work collaboratively with other administrative employees across the business and in the Facilities team as required sharing common administrative tasks and ensuring their timely completion.
• Coordinate or carry out additional tasks to support business operations as required.
• Always operate in a safe and healthy working manner, including being prepared to stop any unsafe activities performed by the Company representatives.

About you

To ensure success in this position, applicants will be able to demonstrate:

• Previous experience operating a busy computerised telephone system.
• Proficient knowledge and experience with Microsoft Office applications.
• Experience in providing high-level customer service to internal and external customers.
• Ability to prioritise and manage multiple tasks simultaneously.
• Written and verbal communication skills.
• Ability to learn new IT systems and processes.
• Knowledge of or an awareness of Work, Health and Safety principles and relevant rail safety legislation.
• Ability to use judgement and discretion in the dissemination of information.

What you'll be joining

• You will join one of the largest infrastructure programs in Australia.
• This project will generate thousands of jobs and billions of dollars in local investment, boosting regional economies and communities right along the alignment.
• Inland Rail is proud to have over 40% female representation and we would like to see these numbers grow.
• Inland Rail is an Agile working environment in our State-of-the Art office embracing flexible working conditions.
• Inland Rail adopted a collaborative approach to the delivery of the project, leading all parties involved to work toward the same goal. This fosters the displayed behaviours of Respect, Honesty, Integrity and Reliability.

Our Organisation and Culture

Inland Rail is an equal opportunity employer. Inland Rail will transform how we move goods around Australia - better connecting producers to markets and creating new opportunities for businesses, industries and regional community. The values that drive us and the work we deliver in the program incorporate Future Thinking, Active Engagement, No Harm and Results. We welcome like-minded individuals who value our culture.

At Inland Rail, we celebrate, support, and thrive on attracting people from all horizons and walks of life for the benefit of our employees, our program, and our community. ARTC is proud to be an equal opportunity and an affirmative action employer. We encourage Aboriginal and Torres Strait Islander candidates to submit their details to us.

All employment is decided based on suitability to the role, cultural fit, merit, and business needs.

Apply Now

If this opportunity sounds like the challenge you have been looking for please apply online today.

As part of the application process, you will be required to undergo pre-employment criminal history, reference and medical checks, including drug and alcohol testing. ARTC is a drug and alcohol-free working environment.

Applications close: Thursday 30th May 2024.

Please note that applications are reviewed from point of advertising so don't delay your application.