Receptionist

As an Experienced Receptionist, you will be the first point of contact for clients, guests, and employees, creating a positive first impression. Your role will be vital in maintaining a professional and organized front office while assisting with various administrative tasks.

Key Responsibilities:

1. Front Desk Operations: Greet and assist visitors, clients, and employees with a warm and professional demeanour.
2. Telephone Management: Answer, screen, and direct phone calls efficiently and courteously.
3. Visitor Registration: Ensure proper registration and sign-in procedures for all visitors.
4. Appointment Scheduling: Schedule and manage appointments, meetings, and conference room reservations.
5. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages promptly.
6. Administrative Support: Provide general administrative support to various departments, including data entry, filing, and document preparation.
7. Office Maintenance: Maintain a tidy and organized front office area.
8. Security Awareness: Monitor and enforce security protocols and access control.
9. Customer Service: Assist clients and visitors with inquiries and provide assistance as needed.
10. Communication: Relay important messages to appropriate personnel in a timely manner.

Qualifications:

1. Previous experience as a Receptionist or in a similar front office role is required.
2. Excellent communication and interpersonal skills, with a friendly and professional demeanour.
3. Strong organizational abilities and attention to detail.
4. Proficiency in using office equipment, including multi-line phones and office software (e.g., Microsoft Office).
5. Ability to maintain composure in high-pressure situations and handle difficult interactions with tact.
6. Punctuality and reliability are essential.
7. Adaptability and a willingness to learn new tasks and procedures.
8. Customer service experience is highly desirable.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Health and wellness programs.

If you are an experienced Receptionist looking to contribute your skills and professionalism to a dynamic team, we encourage you to contact Alexandria Craig on acraig@andersenpartnership.com or call 0485 854 *** for more information.