Receptionist

Job Opportunity: Part-Time Position at Ramsay Psychology Team

We are currently seeking a dedicated individual to join our Ramsay Psychology Team in a permanent part-time capacity. The successful candidate will have the opportunity to work across two of our Ramsay Psychology sites:

• Mount Pleasant
• West Perth

Fortnightly Schedule:

• Monday to Thursday
• Tuesday to Friday

Working Hours: 9:00am – 5:00pm

Our receptionist staff are pivotal to the success of our clinics and the positive experience for our clients. This position will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills. Additionally, you will have the chance to make meaningful connections within the healthcare community, contribute to the growth of our practice, and play a vital role in enhancing the overall experience for both our clients and team members.

 Key Responsibilities

• Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
• Handling patient appointments, maintaining accurate records, and processing accounts. You'll play a critical role in managing the scheduling system, ensuring appointments are seamlessly coordinated.
• Additionally, your attention to detail will be essential in maintaining organised records and processing accounts efficiently, contributing to the smooth operation of the clinic.

About You

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently. 

 Your Skills and Experience

• Knowledge of Medicare and HICAPS systems.
• Experience and knowledge of multiple patient management systems and software.
• Previous experience in Medical Practice.
• Understanding of Medicare Benefits Schedule (MBS).

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Us

Ramsay Psychology is a growing national network of Private Practice Psychology clinics and part of Australia's largest Private Healthcare group, Ramsay Health Care.

We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online.

Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Nicola Hague via ***********@ramsaypsychology.com.au