Receptionist / Admin Assistant

About Swan Towing

Swan Towing is a well-established and constantly expanding Towing, Recovery & Transport provider for Heavy Vehicles, Plant & Equipment as well as Cars of all Makes & Models for a wide range of industries such as Mining, Civil, Government, Insurance Companies and many more servicing the entire state. 

The Role

Based in Midvale we are looking to appoint an Receptionist / Admin Assistant to join our team on a full time. You will be the first point of call for all phone calls and visitors to our busy Midvale head office. This is a fast paced environment and we are committed to providing excellent customer service to each and every customer. Every day is different and brings about a new challenge, someone who is quick thinking, can problem solve and work well in a team would be well suited to this position. 

This is not your average Reception role, whilst the role will require the successful applicant to sit at the reception desk you will be delegated administration tasks and will take jobs. 

The role will include but not be limited to:

• Answering phones, screen and direct calls. Take and relay messages
• Greet people entering the office with a friendly and professional manner and assist with enquiries 
• General administrative support to other staff as required 
• Scanning documents and putting into relevant files 
• banking as required 
• Take job bookings and enter into system, using custom allocation and data dispatch software.
• Preparing letters and documents as required 
• tidy and maintain reception area and foyer 
• ordering of kitchen supplies and other shopping as required. 
• Generating reports and invoicing daily

To be successful for the position the following skills are essential: 

• Exceptional customer service skills with prior experience in a similar role
• Friendly and helpful attitude
• Excellent phone manner
• Excellent verbal and written communication skills 
• Using initiative and resourcefulness to find solutions for customers
• Excellent time management skills
• High level of computer skills including Microsoft Office
• MYOB Experience highly regarded 
• Attention to detail
• Valid drivers Licence is essential
• Ability to work independently

Swan Towing is a 24/7 business therefore successful candidates must be available for weekend shifts and public holidays on a roster basis.

How to apply

If you feel you have the skills and knowledge to fulfill this position please click APPLY and send your resume and cover letter. 

Successful candidates will be required to supply a current Police Clearance and undergo a Professional Standards Integrity check due to current contractual obligations. 

Please note that only short listed candidates will be contacted.

Swan Towing is a Smoke Free Workplace.

Swan Towing manages all recruitment in-house so we request no Recruitment Agency enquiries.