Receptionist

About Us

Back In Motion Alphington is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services across over 300 practices in Australia.

Your New Team

Our team are passionate about making a difference in the lives of the community. We pride ourselves in our supportive team culture where our people are inclusive and fun to work with. 

The Role

We are looking for our next superstar, who desires to give their all to their job in a supportive environment where you will be surrounded by an experienced administration and clinical team. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, practitioners and staff.

To be successful in this role you are required to demonstrate an ability to work independently and within a small team, show initiative and flexibility, and maintain strict confidentiality. 

Duties include but not limited to:

• Greeting and assisting clients in a friendly, caring, and helpful manner.
• Answering phones/emails promptly with the ability to prioritise appropriate tasks.
• Scheduling appointments and diary management.
• Processing of payments and invoices in an efficient manner.
• Building an excellent working relationship with our therapists.
• Carry out general administrative duties including invoicing, debt collection, reporting and auditing.
• Ensuring the clinic is kept in a clean and tidy fashion.
• Assist with accuracy of patient accounts 
• Organising equipment and certificate audits. 

About you

Our ideal candidate thrives in a customer service environment who loves creating long-term relationships with clients. You are passionate, professional, solutions based and love working as part of a team. 

To be successful in this role, you will have;

• Outstanding customer services skills.
• High levels of initiative, motivation, and empathy. 
• Excellent work ethic and organisation.
• Interpersonal and communication skills.
• Ability to perform well in a busy environment.
• Responsibility and prioritisation of tasks. 
• Computer literacy and ability to learn new systems. 

What are the perks?

We have a fun and inclusive culture where mutual respect is the norm. Our Support team isn't seen as a function, it's seen as an important and crucial part of our client's experience and is integral to both our clinical and business success.

Here are some of the reasons why we love it here:

• Supportive team culture 
• Our people are inclusive and fun to work with
• We receive staff rates on all our services including free Pilates and strength classes
• We love celebrating our teams’ achievements including Birthdays!

If you would like to learn more about our opportunities, please email *******@healthia.com.au for a confidential discussion or to learn more about Back In Motion Health Group, please visit www.backinmotion.com.au

Ready to take the next step in your career?  Click APPLY NOW!