Sales Administrator

Sales Administrator needed in Coburg

Your new company
Our client is one of Australia's largest distributers of flooring. For nearly a century, our client has subsequently expanded into a multifaced organisation with five warehouses operating across Australia, five distinct brands and a growing national and international team.

They are currently looking for a Sales Administrator to join the team in Coburg.

This is a Permanent, Full-time, office based role.

Your new role
The Sales Administrator role is to provide a high level of customer service, sales and administration support on a national basis to our all customers including; Consumers, Flooring Retailers, Management and Sales Staff.

Main Accountabilities but not limited to;

Inbound calls – Primary phone contact for all flooring enquiries nationally;
Receiving and entering orders
Offer add on products to orders at every opportunity
Provide stock checks and price enquiries
Provide information on product specification
Take enquires and orders from Sales Staff and Management
Develop a sound knowledge of all flooring products and accessories
Provide customers with guidance on floor preparation and installation
Assist customers with navigating the online store to promote sales
Engage customers on sales opportunities via phone or in person
Actively respond to enquires via phone, emails and online chats, daily
Provide confirmation delivery updates when orders are picked/released
Serve customers face to face with intent to convert an enquiry into an order
Arrange mailout of samples when requested
Build knowledge on current pricing on all flooring offerings
Keep up to date with sale promotions and marketing initiatives etc.
Maintain various data bases and call customers to promote sales
Provide Management and Sales Staff with daily sales reports
Reporting and various adhoc duties to promote sales as required
Relieve reception for all breaks and absences o Assist with general office duties
Take inbound phone calls as an overflow from the main switchboard
Assist with any other adhoc tasks as requested by Management/Staff

What you'll need to succeed

To succeed in this role, you will need:
Hight attention to details
Excellent communication skills
Previous experience in similar roles (minimum of 1.5y, can be from retail or hospitality background)
Tech savvy
Professional presentation and communication style
Initiative

What you'll get in return
Supportive team! $60k + Super, parking provided.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 0386168460.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2740554