AddressSALES ADMINISTRATOR
ABOUT US
We design, manufacture, and distribute components and systems for lifts and escalators. Our passion is to provide technologically advanced solutions for vertical transport, which is the main driver of our growth. We are based in Epping, 250m from the Epping Plaza and we promote neurodiversity.
ABOUT YOU
We are looking for someone with strong organisational skills to support our sales team.
Ideally you will have:
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Proficiency in MS Office Suite, particularly Excel and PowerPoint.
- Ability to work independently and collaboratively in a team.
- Strong problem-solving and decision-making abilities.
- Ability to prioritize tasks and work under pressure.
- Knowledge of orders processing and CRM software and sales tools is a plus.
Working under the supervision of the Sales Manager, you will:
- Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment.
- Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
- Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
- Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.
- Order and Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. Ensure accurate stock levels and assist in resolving any discrepancies.
- Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
If this sounds like you, then please apply now.
