Senior Receptionist - Psychology Practice

Senior Receptionist / Administrator

PsychSpan is Psychology Practice offering psychological services to children, adults and families in the inner northern suburbs of Melbourne. 

We are looking for: 

• Someone passionate about working as part of a health care team. 
• A professional yet warm manner with clients on the phone and in person.
• Someone who would like to contribute to the development and expansion of a growing Psychology Practice. 
• Experience working in a Psychology Practice or health care field preferred but not essential if willing to learn. However, previous experience in reception required. 
• Confident working independently but also as part of a larger team. 
• Good computer skills including Microsoft suite of products
• Someone who is conscientious and detail orientated and able to take initiative/ has good problem solving skills 

In this role, you will be responsible for:

• Managing the reception desk including: 
  • Answering phones 
  • Greeting incoming clients
  • Processing payments, Medicare rebates, coordinating with NDIS plan managers and sending invoices
• Accurate and timely data entry, including use of PowerDiary practice management software.
• Monitor and adhere to practice policies and protocols in the reception and clinic settings.
• Provide administrative support to psychologists. 
• Be responsible for management/organisation of postal correspondence.
• Managing stock of stationary and psychological testing equipment 
• Liaising with psychologists and management 
• Managing incident reports  
• overseeing psychologists calendars and admin rosters 
• Act as in a supervisory role for reception team 
• Liaise with local GP's and other health care services, including promotion of clinic for referral networks/pathways.

Currently offering, a part time position. If you are someone who enjoys working with people in a team environment and are looking for permanent part time employment (20-25 hours per week), please send your CV and cover letter.

A WWCC and police check are required for the successful applicant.