Service Coordinator, Disability

People Who Care provides a broad range of assistance and support services within the Perth community. We are a well-established not-for-profit organisation that has been providing practical support for more than 42 years. 

Our services allow people to live as independently as possible.  We are supported by an extensive and broadly skilled volunteer base who are committed to providing excellence in enriching the lives of the elderly, people living with disability and those experiencing challenges in life. If you are keen to work with us and improve the lives of people living with disability, we would love to hear from you.

What's on Offer:

• A full time position ($41.52 per hour), based in Guildford.
• Access to Salary Packaging of up to $15900 + $2650 (Meal and Entertainment)
• Join a provider with a successful history of operating in Western Australia for more than 42 years.

About the Role:

We are seeking a Services Coordinator (Disability) to join our NDIS team on a full-time basis, who have experience in overseeing the delivery of services to clients with a disability, who have complex care needs. This position will identify client’s care needs, undertake risk assessments, complete support plans and identify training needs for their staff teams. This role would also provide Support Coordination for our Veterans Home Care Services. 

In this role, you will be responsible for coordinating, monitoring and reviewing disability services for new and existing NDIS and VHC clients by:

• Coordinating person-centered supports for people living with a disability, helping them reach their goals and maintain their independence.
• Ensuring client needs are understood and that your team have the skills and knowledge they need to meet them
• Collaborating with clients, families, allied health professionals and other stakeholders to develop support plans for clients and monitor services throughout the NDIS plan
• Conducting comprehensive assessments with clients and their support teams to capture clients’ clinical and social support needs
• Conducting regular client reviews and maintain client documents.
• Ensuring clear and up to date client records are maintained, to support quality service provision
• Monitor client budgets as per Service Agreements in consultation with client and families
• Providing supervision and guidance to a team of support workers on a daily basis
• Ensuring clients rights are met and supporting them to exercise choice and control
• Conducting interviews for support workers for your team and mentor your support team

Essential:

• Experience working with people living with disability
• Demonstrated ability to provide outcome based, person-centered supports
• Excellent communication skills and the ability to adapt your style to suit the needs of the person or situation
• Excellent listening skills
• Strong administrative and organisational skills with a high level of attention to detail
• A sensitivity to cultural diversity
• Demonstrated experience in overseeing high-volume of support services while maintaining quality of support
• The right to work in Australia
• A current Western Australian driver’s licence
• National Police Clearance (not older than 6 months) and NDIS Worker Screening Check.
• Working with Children Check (WWCC)
• NDIS Worker Screening Check

Desirable:

• Diploma or higher in Disability/Individual Support or Community Services
• Experience supervising a team of support workers in the community
• Experience with scheduling or rostering services in Disability Services environment
• A comprehensive knowledge of the NDIS sector
• Previous experience as an NDIS Support Coordinator 
• A Nursing Qualification - Enrolled Nurse or Registered Nurse

How to apply: 

All applicants are asked to submit their application, including a resume and a cover letter directly on SEEK.

Recruitment action may occur as applications are received. Thank you in advance to everyone who takes the time to submit an application.

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce. People from culturally diverse backgrounds and people with disability are encouraged to apply.