Social Media Specialist

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

The Social Media Specialist at NBN Co plays a vital role in protecting nbn’s reputation, promoting the NBN and managing the company’s engagement with Australians.  Reporting into the Executive Manager Media and External Communications Customer, this role requires a blend of creative, analytical, and communication skills to effectively engage with customers (proactively and reactively) and to educate as well promote access to fast and reliable broadband.

A bit about you

If this sounds like the role for you then, it is likely you will have significant experience in working in communications and digital media with a focus on Social Media. Ideally, you’ll be well versed in demonstrating community management and Social Media management.

You have exceptional consumer brand experience, preferably working with large or multiple brands. Extensive experience working with Social Media platforms, content optimisation and media planning, insights, and reporting. Ability to develop and deploy strategic campaigns and tactical content across owned, earned, and paid channels.

You are an exceptional communicator with stakeholders at all levels, with the natural ability to communicate and influence with impact, conveying detailed concepts and information clearly and effectively. Proven ability to influence and upskill senior leaders and build enterprise wide buy in and alignment. 

You possess the ability to manage load and ensure clarity across team members in a program of work which will include well defined programme aspects for delivery as well as highly variable exploratory discussions. Furthermore, the ability to work in agile ways of working and to handle rapidly changing environment and direction.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via ***********@nbnco.com.au) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Applications close midnight Tuesday 21st May 2024.

Worker Type
Permanent Time Type

Full time