AddressPositive energy, clear growth plans and vision, recent acquisitions and a potential re-branding mean this organisation is going through exciting times! This organisation is a proven and customer-centric entity with 35 years of experience delivering quality cleaning services across the commercial, education, transport, industrial, health and leisure sectors. It offers an amazing, supportive work culture, access to senior leaders and the owner, plus nimble decision-making.
The Opportunity:
A key management role that will see you overseeing service delivery to ensure enhanced client satisfaction and an engaged and positive workforce culture. You will be responsible for implementing the strategic direction for cleaning and maintenance operations across Victoria.
Your key responsibilities will include:
- Overseeing day-to-day operations to ensure safe practices, strategic resource utilisation and client satisfaction are prioritised.
- Ensuring adequate service delivery planning and implementation, including ad hoc and periodical work.
- Ensuring high standards are consistently achieved, being flexible to meet changing operational needs and implementing new initiatives to ensure continuous improvement and best practices are continually delivered.
- Building superior relationships with clients, consistently exceeding expectations and troubleshooting effectively issues that might arise
- Leading, developing, and mentoring a dedicated team of Operations Managers to ensure the highest quality of service delivery and ensuring company values and team camaraderie are developed at all team levels.
- Managing and reporting on all operational budgets with full transparency including forecasted spending.
Why you Should Join:
- You will be a driving force in operational delivery for Victoria, contributing to success and expansion.
- You will work in a dynamic, collaborative environment that values innovation and creativity.
- Enjoy competitive compensation and benefits packages tailored to your needs.
- A flat leadership structure that will enable you to obtain answers efficiently.
- You will be supported by a CEO and Owner who are dynamic and passionate about customer delivery and future growth. You can truly be part of a team which is going places!
Your Skillsets/Background:
Our client is looking for the right attitude and spark to be the face of operations in Victoria. This opportunity could suit an Operations Manager or Contract Manager looking to step up into a State Manager's opening or someone already skilled in this area.
- Prior experience in cleaning, maintenance and facilities services is paramount, with experience in the education sector - Universities, independent schools, and childcare advantageous.
- Strong leadership, team management and people management skills.
- Commercial acumen and prior experience managing budgets of circa $10 - $25 million.
- Superior communication and client relationship management skills, with the ability to identify and grow the value of existing contracts by offering additional services.
- Passion, drive, resilience and a desire to join a business that is going through growth will see you align perfectly.
If you are excited about hearing more, please apply by forwarding your resume and cover letter to Louise Rowe by clicking on apply now. Contact - 0400509***.
Additional information
- Join an independently owned organisation with 35 years of experience
- Flat structure for effective decision making and solutions
- Report directly to the CEO
