Support Coordinator

Support Coordinator 

Full time: 75 - 85K plus Bonuses

At Connect Pathway, we are all about helping those with disability live their best lives with choice! 

We provide a number of services, in Sydney’s South West, including accommodation, respite, day program and support coordination services for both adults and children with disability. We focus on what is best for the participant and how we can make their dreams big and lives great - at Connect Pathway we strive for real smiles.

Our staff are highly valued as they are the key to making good things happen for our participants, every day. At Connect Pathway you will be working as part of a small but growing team dedicated to improving the lives of those with disability! 

We

• Support workplace flexibility ensuring that you can achieve better work life balance between your personal and professional life. 
• Will recognise your hard work and contribution to our business success through our employee bonus programs. 
• Will make your job easier through the provision of fuel and meal allowances, work phone and laptop, to support your success in your new role. 
• Provide access to free counselling sessions through our Employee Assistance Program (EAP).
• Provide a friendly and collegial team working environment that values diversity in all its forms.

And best of all

• Provide you with the daily opportunity to make a difference in the lives of people with disability.

As a member of our team, you are instrumental to our participants’ accessing the services they need to dream big and live great. You are their key contact for accessing the services they need and ensuring that their plan works in their best interests. 

You will be responsible for:

1. Working in consultation with participants and their families to find the services and supports that best match their needs and funding. 
2. Coordinating services and supports, liaising with government agencies and multidisciplinary support teams, obtaining quotes, and organising service agreements.
3. Providing advice to potential participants, carers, parents etc. on a range of issues relating       to disability services and access requirements.
4. Building and maintaining relationships with our participants, their families, staff, peers, other services, and stakeholders.
5. Working within funding allocations, regularly monitoring and tracking billable coordination hours.
6. Fostering and promoting growth in the Connect Pathway client base. 

To be successful in this role you will need: 

• Demonstrated experience in a similar role i.e. intake officer, business development or support coordination, in the disability sector (NDIS model) – minimum 2 - 3 years. 
• Comprehensive knowledge and experience in working within NDIS systems and protocols.
• The ability to effectively communicate, network and liase with a range of stakeholders from professional and diverse backgrounds.
• Demonstrated participant centred focus.
• High attention to detail, with the ability to multi-task and complete documentation and administrative work in a timely manner.
• Excellent written and verbal communication skills.
• Demonstrated knowledge and experience in successfully working as a team to achieve business development goals and targets.

Send your CV with cover letter to: **@connectpathway.com.au

For enquiries call: Tanya 1300 275 490