Transition To Work Administration Officer

Westgate Community Initiatives Group Ltd. (WCIG) is an established, not for profit organisation that is committed to creating practical responses to unemployment and disadvantage across Melbourne and Geelong. 

Our Transition to Work (TtW) program delivers tailored employment and education support to young people aged 15-24, who are at risk of long-term unemployment in the North-Western Melbourne/Barwon Employment Regions. We work towards the same, purpose-led goal of improving lives through dignity and choice. 

This is an exciting opportunity to join us on permanent full-time basis at our Broadmeadows office, as we continue to build our growing team. The Administration Officer is responsible for efficient, compliant and high-quality administration services in line with the TtW program in both North-Western Melbourne and Barwon Employment Regions. 

Previous experience in employment services is not essential but will be highly regarded. Our priority is to find the right person to join our team. 

Interested? Keep reading to see what you’re in for!

What we offer:

• Enterprise Bargaining Agreement (EBA) with industry leading salary levels
• Above Award personal, compassionate and maternity leave schemes
• Paid Christmas closure leave
• Free Employee Assistance Program for all employees
• Salary packaging (up to $15,900 per year of your salary tax free + up to an additional $2,650 per year tax free for entertainment expenses)
• Flexible working hours and arrangements for work-life balance, including work from home dependent on operational requirements
• Option of purchasing additional two weeks of annual leave
• Emphasis on staff training and professional development
• Mobile phone and laptop provided

The Role 

• Work closely with the TtW team to ensure documentary evidence pertaining to various administration functions are obtained, which may include payslips, invoices and handling the end-to-end process of wage subsidies
• Managing all aspects of digital marketing administration to support and increase direct participant registrations
• High level administrative assistance to the team, including but not limited to answering and directing phone calls and enquiries, data entry, filing, photocopying and scanning and other ad hoc duties as required
• Participate in internal/external audits to ensure operations are compliant with contractual obligations and other relevant legislation and frameworks
• Ensure relevant databases and registers are updated and maintained, including but not limited to data entry and collating of information
• Update and maintain accurate participant records
• Assist in the development, implementation and review of relevant documents, policies and procedures
• Participate in qualitative and quantitative research and project work, as needed

About you:

• Current driver’s licence and Working with Children’s Check card (or ability to obtain one prior to commencement)is essential
• Previous experience in a similar role in employment services is an advantage but NOT essential – if you have the right attitude, we can teach everything else!
• Excellent written and verbal communication skills are crucial 
• Demonstrated ability to Work autonomously and take initiative in a fast-paced environment
• Attention to detail and organisation is second to none, as you will need to meet strict deadlines
• Understanding of working with people from culturally and linguistically diverse backgrounds (CALD), people with disabilities and/or mental health concerns will be highly regarded
• Proficient in Microsoft Office suite and able to pick up new systems easily

If you are interested in working with us, please submit a copy of both your resume and cover letter outlining your suitability. Applications without a cover letter are unlikely to proceed further. You are encouraged to apply as soon as possible if you are interested, as shortlisting for interviews will commence immediately and is ongoing. If you have any questions, please contact Carmen Wong – HR Specialist on 03 9689 3***. 

Please note this position has been readvertised. Previous applicants will be considered and need not reapply, thank you.

WCIG does not accept unsolicited applications or phone calls from recruitment agencies. 

WCIG is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion and training. WCIG encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability.  Only Australian citizens, permanent residents or people who have the right to Work in Australia may apply.

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks (as we see fit) to ensure that we are recruiting the appropriately qualified and experienced people.