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IT SERVICE DESK COORDINATOR

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

CompanyVentora
AddressHelensvale, QLD
CategoryIT
Date Posted 2 weeks ago See detail

IT Service Desk Coordinator

Ventora

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Service Desk Officer

Emanate Technology

Sydney, NSW

Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Service Desk Engineer

Mcintosh & Son

Perth, WA

Manage the ticketing system (Manage Engine Service Desk) to control the IT requests within McIntosh Group. This will include the initial logging of the service requests and escalation as required with key support vendors. Maintain...

Service Desk Technician

Robert Half

Perth, WA

Provide first and second level technical support to end-users via phone, email, or other communication channels. Respond to service requests in a timely manner and maintain accurate records of support activities. Troubleshoot and...

Service Desk Technician -Townsville

Envisage Technology

Brisbane, QLD

People come first. Expertise is earned. Exceed expectations. Dont stand still. Participate in the community. Bonus on top of salary. Monthly peer recognition. Annual Awards at Christmas party. 5% of time me available for Training...

Service Desk Analyst

Chisholm Institute Of Tafe

Dandenong, VIC

Providing front-line service to staff and students with responsibility for resolving incidents and service requests, or escalating to appropriate areas, to meet standards. Informing customers regarding current or expected service...

Service desk analyst

Workforce Australia For Individuals

Perth, WA

Key Responsibilities:End-User Support: Be the first point of contact for all IT-related enquiries, incidents, and service requests.Provide timely and effective resolution to technical issues. ** Applicants who have exposure to wor...

Service Desk Analyst

Hays Recruitment

Parramatta, NSW

Provide 1st and support some level 2. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and management as required.. Escala...

Service Desk Officer

Gwg Recruitment

Newcastle, NSW

Provide first-line technical support to employees via phone, email, or in person. Diagnose and troubleshoot hardware, software, and network issues. Escalate complex technical issues to appropriate teams for resolution. Install, co...

Service Desk Specialist

Cartoncloud

Burleigh Heads, QLD

Provide first point response to customer enquiries through the Customer Support function (email, portal, callback system). Investigate, troubleshoot, manage and resolve Support enquiries. Working with the development team on techn...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk Analyst

Talent International

Newcastle, NSW

Troubleshoot and resolve a variety of technical issues for staff. Provide exceptional customer service through phone, email, and in-person support. Document procedures and solutions for future reference. Contribute to a positive a...

Graduate Service Desk Analyst

It Services Firm

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors.. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates.. Respond to requests for techni...

Service Desk IT Support Engineer

Each

Ringwood, VIC

Full-time ongoing position. Located at EACHs corporate office inRingwood. Hybrid working conditions.. $75,000 to $88,000pa depending on experience+ Super + GenerousSalary Packagingbenefits of up to $18,550 Proven track...

Level 2 Service Desk Engineer - Sunshine Coast

Efex

Caloundra, QLD

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Service Desk Officer

Catholiccare Central Queensland

Bathurst, NSW

Providing support to staff and students for their learning and teaching needs. Enhancing the vision of ICT Services as a service provider for schools. Promoting self-sufficiency and efficiency through empowering users with ICT ser...

Service Desk Agent

Commonwealth Bank Of Australia

Hobart, TAS

Make a meaningful impact on customer satisfaction. Develop with limitless IT learning and development opportunities. Work with world leading technology tools and platforms. Basic technical/troubleshooting knowledge. Clear verbal c...

Leading Service Administrator

Aidacare

Thomastown, VIC

To meet Aidacares standards and requirements in the delivery of exceptional service to all our customers. This involves liaison with our customers to address service/maintenance matters and enquiries.. To attend to all maintenan...

Clinical Lead - Birthing Services

Western Health

Sunshine, VIC

More than 6,800 babies were born; on average 18 babies per day. More than 400 babies were born at Bacchus Marsh Hospital. More than 1,700 neonates accessed Newborn Services. More than 2,750 women accessed inpatient Gynaecology ser...

Child & Family Services Practice Lead

Scout Talent

Mildura, VIC

Step into a purpose-driven role that taps into the heart of supporting strong families. Earn between $84,979 to $101,007, plus superannuation and a tax-free salary packaging option up to $15,834. Relocation support negotiable depe...

IT Service Desk - Casual

Country Road

Melbourne, VIC

Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

IMT Service Desk Cadet/Graduate

Georges River Council

Hurstville, NSW

Multiple cadet or graduate temporary positions (Up to 2 years). Cadet: Temporary, Part-time - 21 hours per week (3 days per week) Salary from $51,150.68 - $58,595.89 per annum pro rata plus 11% superannuation. Graduate: Temporary,...

IMT Service Desk Cadet/Graduate

Georges River Council

Kogarah, NSW

Multiple cadet or graduate temporary positions (Up to 2 years). Cadet: Temporary, Part-time - 21 hours per week (3 days per week)Salary from $51,150.68 - $58,595.89per annum pro rata plus 11% superannuation. Salary from $51,150....

Service Desk Analyst

Robert Half

Carlton, TAS

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

Level 2 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...

IT Service Desk Analyst

Mosaic Brands Ltd

Rosebery, NSW

Immediate start! Permanent role, Rosebery location, close to transport links and great local cafes. Provide support to internal users and ensure infrastructure requests are addressed efficiently. Apply your strong communication sk...