Service Desk Lead jobs
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SERVICE DESK ANALYST
Responding to phone, email, and event alerts within the defined, contractual SLAs. Achieve a high level of customer satisfaction through a high quality of service and accuracy in following of processes and procedures. Correctly id...
| Company | Nri Australia & New Zealand |
|---|---|
| Address | Adelaide, SA |
| Category | Customer Service |
| Date Posted | 4 days ago See detail |
Service Desk Analyst
Nri Australia & New Zealand
Adelaide, SA
Responding to phone, email, and event alerts within the defined, contractual SLAs. Achieve a high level of customer satisfaction through a high quality of service and accuracy in following of processes and procedures. Correctly id...
4 days ago seen See more...
- View all - jobs in Adelaide, SA
IT Service Desk Coordinator
Ventora Group
Stapylton, QLD
prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...
4 days ago seen See more...
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Service Desk Technician (Level 2/3)
Hub Australia
Melbourne, VIC
Support day-to-day operations of the Network infrastructure, AV, and systems applications by providing technical assistance and guiding users through corrective steps to resolve support requests within agreed timeframes. Provide a...
4 days ago seen See more...
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Shared Services Lead, NSW
Stantec Australia
Sydney, NSW
Management of Shared Services team over multiple office locations. Work across multiple offices travel may be required. Provide leadership and coaching to Shared Services staff to ensure the provision of exceptional service to bot...
4 days ago seen See more...
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Client Services Lead
Findex
Melbourne, VIC
Spearhead the development and execution of a pioneering Client Services workforce planning strategy ensuring seamless alignment with our overarching Operating Model transformation. Assist the Operational Efficiencyportfolioand P...
4 days ago seen See more...
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Service Desk Officer
Collaborate Recruitment
Sutherland, NSW
Permanent role |Based in Sutherland Shire|AU CITIZEN ONLY. Experience in 1st Level support and ITIL |On Site role |NO On Call. Onsite Parking| Sporting facilities including swimming pool, Gym Work within guidelines to respond prom...
5 days ago seen See more...
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Service Desk Support Officer
Public Sector People
Sydney, NSW
Experience in providing IT support, including both phone and deskside services. Experience working inin local government. Proven ability to build and maintain strong customer relationships. A solid understanding of Microsoft Netw...
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Service desk Analyst
Boundary Consulting Pty Ltd
Haymarket, NSW
Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...
5 days ago seen See more...
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Services Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
5 days ago seen See more...
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Service Desk Manager / Level 2/3 Support Tech or Team Leader
Professional It
Sydney, NSW
Managing the Level 1/2 (Service Desk) and Level 2 Support Engineers in the Group, via portal, email, chat, phone and walk-up methods, including management of escalated tickets across the technology environment. Educating level 1 a...
5 days ago seen See more...
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Level 1/2 Service Desk Technician
National Jet Express
Perth, WA
Provide Level 1/2 support to both local and remote customers, in this role you will be the primary point of contact. Deliver a high level of proactive and cooperative customer service. Manage Service Desk queues, while accurately...
5 days ago seen See more...
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Service Desk Manager
Australian Institute Of Sport
Canberra, ACT
$98,209 - $113,229 + up to 15.4% superannuation - ASC Grade 5. Canberra. Ongoing Full Time. Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analy...
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ITDS Service Desk Analyst Casual
Uts College
Sydney, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
5 days ago seen See more...
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Level 1 Service Desk, Telecommunications and Managed Services
Team Employment
Melbourne, VIC
A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...
5 days ago seen See more...
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ITDS Service Desk Analyst
Uts College
Sydney, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
5 days ago seen See more...
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Service Desk Analyst
Paxus
Sydney, NSW
Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...
5 days ago seen See more...
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Service Desk Analyst/Technical Support Officer - Fujitsu
Chandler Macleod Group
Sydney, NSW
General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...
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Service Lead Community Development
City Of Canning
Cannington, WA
Strategic Management -provide clear direction and strategic oversight to ensure the delivery of Community Development outcomes. Community Impact -Drive initiatives that build community capacity and cohesion, address complex soci...
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Service Desk Support Officer x 4
Tafe Wa Central Regional
Geraldton, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
5 days ago seen See more...
- View all - jobs in Geraldton, WA
Service Desk Support Officer x 4
Tafe Wa Central Regional
Geraldton, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
5 days ago seen See more...
- View all - jobs in Geraldton, WA
Service Desk Support Officer x 4
Tafe Wa Central Regional
Northam, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
5 days ago seen See more...
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Service Desk Agent
Manpowergroup
Charlestown, QLD
AU$35.00 - AU$37.00 per hour + Plus Super
Role:Service Desk AgentLocation: Charlestown, New CastleWork experience requirements:Customer service skills, Minimum five years' experience in similar role.Demonstrated passion for technology and an ability to learn new technolog...
6 days ago seen See more...
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Service Desk Support Officer x 4
Tafe Wa Central Regional
Kalgoorlie, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
6 days ago seen See more...
- View all - jobs in Kalgoorlie, WA
Proactive Services Team Lead (Cleaning and Trolley Collection) - Woolworths Tamworth
Woolworths Supermarkets
Tamworth, NSW
Lead our team across multiple sites Develop your leadership skills by taking on all people-related tasks for your team and collaborating with various stakeholders to provide outstanding service This is a full-time salaried role a...
2 days ago seen See more...
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ICY-AMHWS - Clinical Lead, Infant Child & Youth MH Service
Albury Wodonga Health Vic
Wodonga, VIC
Work alongside our lived and living experience workforce and multidisciplinary team. Inclusive Workplace Culture. Join the largest regional health service between Sydney and Melbourne....
3 days ago seen See more...
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Client Services Lead
Findex
Australia
Spearhead the development and execution of a pioneering Client Services workforce planning strategy ensuring seamless alignment with our overarching Operating Model transformation. Assist the Operational Efficiencyportfolioand P...
6 days ago seen
Service Desk Analyst
Pickles Auctions
Sydney, NSW
Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...
6 days ago seen See more...
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Service Desk Analyst
Fleetpartners
New South Wales
$75,000-80,000 per year
Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...
a week ago seen See more...
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HR Services Lead
Asahi Beverages
Melbourne, VIC
Permanent
Provide input into the Human Resource Services strategy and associated roadmap, aligned to overall Business Services strategy. Lead and manage the execution of Hire-to-Retire process activities including (but not limited to) HRI...
a week ago seen See more...
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Front Desk Officer - Health Information Services
Act Health
Canberra, ACT
Employment Type: Full Time, Temporary 6-Month Contract with possibility of extension and/or permanencyClassification: Administrative Service Officer 2/3 (PN 25132) Salary: $64,744 - $78,177 (Plus 11.5% Super)Location: Canberra Ho...
3 days ago seen See more...
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