Service Desk Lead jobs

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OFF NETWORK SERVICES LEAD

Implementing the Off Network Services business plan. Producing monthly product reports and tracking performance. Maintain strong customer knowledge through effective frequent customer engagement. Maintaining key supply contracts a...

CompanyUrban Utilities
AddressFortitude Valley, QLD
CategoryEngineering
Date Posted 4 days ago See detail

Off Network Services Lead

Urban Utilities

Fortitude Valley, QLD

Implementing the Off Network Services business plan. Producing monthly product reports and tracking performance. Maintain strong customer knowledge through effective frequent customer engagement. Maintaining key supply contracts a...

ITDS Service Desk Analyst

Uts College

Ultimo, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

Service Desk Analyst

Nec

Adelaide, SA

Providing exceptional customer service. Troubleshooting and problem resolution. Accurate recording of calls, incidents and service request information. Assigning incidents and requests to the correct support groups. Publishing and...

Service Desk Analyst | ASX Listed - Financial Services

Arcqtalent

Sydney, NSW

Set up of new users and support the existing BAU IT operations. Have good knowledge and experience in Technical level 1, 2 related support. Windows, AD, Exchange and O365 experience. Proven ability to install and maintain IT hard...

It Service Desk Support Officer

City Of Sydney

Sydney, NSW

Division: People Performance & TechnologyUnit: Technology & Digital ServicesSection: IS Client ServicesSalary: AUD$91,036.00per annum plus SuperannuationEmployment status:PermanentEmployment arrangement:Full TimeLocation:...

Part-Time Service Desk Analyst

The University Of Queensland

Queensland

Information Technology Services - IT Customer Support Services. Broaden your career within one of QLD's largest employers. Achieve a work-life balance with part-time hours, WFH + more. Work with new and diverse technologies. Based...

Service Desk Officer

Exclaim It

Woolloongabba, QLD

Location: Woolloongabba, Queensland. Type: Permanent. Job #16665. Salary: A$75,000. Monitor IT Service Desk system and document, resolve, escalate issues as required. Provide administration and support for Active Directory and Azu...

Service Desk & Field Officer

Wesley Mission Queensland

Chermside, QLD

Demonstrated Service Desk experience within a diverse and de-centralised computing environment with multiple internal and external stakeholders.. Demonstrated ability to think logically in response to queries raised.. Excellent...

IT Service Desk Support Officer

City Of Sydney

Sydney, NSW

AUD$91,036.00per annum plus Superannuation. Permanent / Full Time. Sydney CBD. Option to work under a 19-day month arrangement. High level interpersonal, written and oral communication skills toworkwith staff to resolve tech...

ICT Service Desk

Hays Recruitment

Melbourne, VIC

Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...

Service Desk Analyst

Rainy Day Recruitment

Adelaide, SA

Act as the initial point of contact for managed services customers seeking technical assistance. Resolve or escalate reported issues promptly and effectively. Create, manage, and document incident tickets, tracking and updating pr...

Service Desk Analyst

Brennan It

Sydney, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more!. Discounted IT hardware and software produc...

Level 1/2 Service Desk Analyst

Granite Consulting

Melbourne, VIC

Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...

Service Desk Analyst

Montare Recruitment

Brisbane, QLD

Based in Milton;. Progressive, growing company....

Customer Service Lead

Customer Service

Balcatta, WA

Permanent position. Based in Balcatta. Skip the inner city traffic. $112,195 plus 11% Super. Multi-channel contact centre. Utilise your strong coaching and management skills to Lead and coach our teams. Drive peoples productivit...

Service Desk Analyst - 12months fixed term contract

Reserve Bank Of Australia

Sydney, NSW

Make a difference - challenging and meaningful work that creates a big impact. Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people. Embrace life - experience a wo...

Service Desk Analyst , Baseline cleared - Fujitsu

Chandler Macleod Group

Canberra, ACT

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...

Service desk analyst

Sharp And Carter

Perth, WA

Providing L1/L2 support to end-users, troubleshooting hardware and software issues. Managing and resolving help desk tickets in a timely manner. Assisting in the installation, configuration, and maintenance of IT systems and appli...

Service Desk Analyst

Civil Aviation Safety Authority

Canberra, ACT

CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...

IT Service Desk Technician

Ventora

Queensland

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

ICT Service Desk Analyst - Multiple Opportunities

Unisys

Canberra, ACT

Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...

Service Desk Officer

Exclaim It

Brisbane, QLD

Monitor IT Service Desk system and document, resolve, escalate issues as required. Provide administration and support for Active Directory and Azure, Office 365, workstations, printing system and backup systems. Document all work...

L1- IT Service Desk Technician

Tesserent

Melbourne, VIC

Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...

IT Service Desk Analyst

Emeco International

Perth, WA

Be the hero for our IT Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the...

Service Desk Analyst

Fleetpartners

St Leonards, NSW

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...

Level 1-3 Support Engineer/Service Desk (Contract)

Talent International

Barangaroo, NSW

At least 1-3 years' + experience in IT support. Hands on experience in imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...

ICT Service Desk

Connectiv

Osborne Park, WA

Eligible to work in Australia Approachable, proactive, and friendly with a can-do attitude TAFE diploma in computing science or related field completed within the last five years 1 years technical Servicedesk experience 1 years...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

Technical Service Desk Analyst

Givenergy Australia Pty Ltd

Adelaide, SA

Customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. First point of contact for product support requests and technical enquiries arrivi...