AddressAccount Manager
Melbourne - Salaried
Who are we?
Southern Cross Austereo is Australia's leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!
In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia's #1 podcast network reaching more than 8 million monthly listeners.
What's on offer for you?
- Permanent position based out of our vibrant Melbourne office
- Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events - PLUS much more!
- Industry leading and gender neutral Paid Parental Leave Policy which offers 20 weeks paid parental leave for a primary carer.
- Award-winning, highly supportive and creative culture that enables you to be your best unique self!
- Flexible & hybrid working environment (we offer a range of flexible working options to help our people balance work and home life).
- Attractive salary package and opportunities for growth & progression - we love to promote internally across our 65 offices!
About the role:
We're on the hunt for a Account Manager to join our Agency Sales team based in Melbourne. Our newest Agency Account Manager will report to the Group Sales Manager and will join a high-performing and collaborative team that works hard and fast to grow and maintain strong relationships with key stakeholders and influence buy-in. With access to SCA's product suite, including; LiSTNR, SoundCloud, the Hit and Triple M networks, you will ensure that you leverage all possible revenue opportunities to meet your monthly targets.
What you'll be doing:
- Delivering exceptional customer service by tailoring presentations to client specific needs and a pro-active approach to maximising revenue through customer focused selling.
- To consistently achieve and exceed sales and market share targets within the allocated portfolio of Agency clients.
- Provide accurate and timely forecasts of achievement to budgets and goals.
- Maintain and grow client portfolio within the Agencies businesses.
- Pro-actively maximise revenue opportunities through identifying clients marketing challenges and working with internal resources to provide solutions.
- Pro-actively identify and establish clear goals and plans for key and target accounts in line with the Customer Focused Selling service principles of account list management.
- Build and maintain strong relationships with both internal and external clients.
- Continually and pro-actively develop knowledge and expertise of the Southern Cross Austereo products and industries, including marketing expertise, business knowledge, researching tools and techniques, and the competitive environment.
- Develop and maintain a system for organising priorities and activities to ensure effective implementation of plans to achieve revenue goals.
Experience we're looking for:
- 2-3 years of B2B selling experience with consistent and proven results
- Excellent written and verbal communication
- A strong understanding of the media market
- The ability and desire to generate new business opportunities
- Accurate forecasting within a CRM (Salesforce experience is preferable, not essential)
- A desire to build strong relationships with clients, and internal stakeholders
- Genuinely passionate about the media industry and a love for all things sales
We are a values driven organisation - if you genuinely live and breathe our values, you'll be a great addition to SCA.
- We're Better Together
- People are our Power
- Always Curious
- We Push Doors Open
- Be Genuine
Still not convinced?
Head to our TikTok, Life@LiSTNR, for a sneak peak into some of the fun we have at SCA!
Keen? Apply now by submitting your resume via our careers page.
Hot tip: Make sure you download and sign up to LiSTNR - you may be asked about your listening experience throughout the interview process!
