Administration Assistant

The Support People is a leading registered NDIS provider in regional Victoria, creating an inclusive world where people with disability live the life of their choosing with our support. The Administration Assistant is a key support role for the delivery of our NDIS Participant services. The Administration Assistant plays an integral part in ensuring our participants receive an exceptional experience.

You You will:

• Administrative support to managers..

• Perform other duties consistent with the position

• Ensure the accurate entry of shifts, leave and mileage into the CRM rostering tool.

• Answer, screen and forward incoming calls.

• Provide timely solutions to queries and complaints.

• Perform high quality administrative duties in a high-volume environment.

• Perform other duties consistent with the position.

What you will need:

• Certificate 3 in Business or 12 months experience in a similar role

• Basic Tech Literacy

• A motivated self-starter who takes pride in providing exceptional service and support.

• A willingness to learn.

• Friendly personable demeanor.

• Excellent verbal and written communication skills.

• Great time management skills and the ability to prioritise your workload.

• Excellent knowledge and experience with Microsoft Office and database applications.

• Excellent attention to detail and the mathematical ability to calculate costs of services.

• On the job training specific to NDIS can be provided.

Screening and external authorisation requirements

• NDIS Worker Screening Check clearance
• Working With Children Check clearance
• Completion of NDIS Quality and Safeguards Commission Worker Orientation Module ‘Quality, Safety and You’, and provision of a copy of the certificate of completion.
• Completion of NDIS Quality and Safeguards Commission " New Worker NDIS Induction Module ", and provision of a copy of the certificate of completion.
• Drivers License