Address
Form of work
SalaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our dynamic team at a reputable car dealership and vehicle repair/ engineering business. The ideal candidate will play a crucial role in supporting daily operations and ensuring a smooth workflow within the administrative functions of the business.
Responsibilities:
Front Desk Operations:
- Greet and assist customers with a positive and professional demeanor.
- Manage phone calls, emails, and inquiries, directing them to the appropriate department or personnel.
- Maintain a tidy and welcoming reception area.
Documentation and Filing:
- Handle paperwork related to vehicle sales, appointments, and other transactions.
- Organize and maintain accurate records, ensuring confidentiality and compliance with data protection policies.
- Organise vehicle import permits and
Appointment Scheduling:
- Coordinate and schedule sales/service appointments for customers.
- Manage calendars for the sales and service teams.
Customer Relations:
- Assist customers in completing required forms and documents.
- Address customer queries and concerns promptly, ensuring a high level of customer satisfaction.
Collaboration:
- Coordinate with various departments, including sales, service, and finance, to facilitate seamless communication and information flow.
- Provide administrative support to different teams as needed.
Cash Handling:
- Process payments and ensure accurate recording of financial transactions.
- Collaborate with the finance department to reconcile daily transactions.
Qualifications:
- Previous experience in administrative roles is preferred.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and intermediate computer skills.
- Knowledge of automotive industry terminology and processes is a plus.
- High attention to detail and accuracy.
- Ability to maintain a professional and friendly demeanor in a fast-paced environment.
Work Schedule:
- The position is a full-time basis, 9am to 5pm
