Administration Officer

Programmed

To build outstanding people, strong customers, and great communities.

We employ over 30,000 people every year across a broad range of industries and partner with more than 10,000 customers, small and large.

We work in partnership with many of Australia and New Zealand’s leading businesses across major industries including Mining and Resources, Oil and Gas, Government and Defence, Education, Aviation, Health, Infrastructure, Manufacturing, Transport and Logistics.

About The Opportunity Programmed’s Facility Management department are currently seeking Business Systems Administration Officer to join our Greater Western Water Contract. This is an excellent opportunity to be a part of a high performing team that is responsible for data entry, processing work orders and providing first class customer service and administration support to the business. Nature of the position: Full Time Location:Brooklyn, Victoria Reporting Line: Commercial Manager

Benefits

• Long term career potential within an established brand
• Attractive salary package + benefits program
• Great discounts with selected retailers

The Role We currently have a great opportunity for a Business Systems Administration Officer to join our Greater Western Water Contract based in Brooklyn, Victoria. Reporting to the Commercial Manager, This position is accountable for providing first-class customer service and administration support to the business.

Key Responsibilities

• General bookkeeping
• Data entry
• Liaising with both internal/external customers across a broad range of roles and levels
• Ensure compliance with relevant policies and procedures
• Manage general correspondence
• Checking invoicing
• Reporting
• Reconciliation management
• Customer service
• Maintenance of the company database system
• Provide support to the operational and commercial functions of the contract
• Dispatch

About you To be successful in this role, you will have a 'can do' attitude, excellent attention to detail and a knack for people engagement. Additionally, you will demonstrate and possess the following:

• Professional phone manner
• Proficient in Microsoft Office, Excel, Outlook (Navision is desirable)
• Exceptional attention to detail
• Ability to manage priorities and conflicting issues
• Demonstrated ability to use initiative
• Proficient across multiple disciplines to support the function of the contract
• Have a can-do positive attitude
• Ability to work as part of a team and autonomously
• Knowledge in general bookkeeping, invoicing and reporting
• Strong written and verbal communication
• Excellent customer service skills
• High level organisation and dime management skills
• Previous experience in the water sector is desirable but not required.

• 🖥 Office and Team Coordination
  

  Coordinate the smooth and effective day-to-day administrative operations of an office or team

• 🗓 Organisation and Administration
  

  Manage the smooth operation of projects and cases including filing documents, scheduling appointments, and organizing files and documents

• ✅ Prioritization
  

  Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables