Administration Officer - Child, Youth & Family Wellbeing Program

• Full-time max-term position until Feb 2025 (maternity leave backfill)
• Based at our Ferntree Gully office + Travel to other sites required + Some flexibility offered.
• $36.21 per hour + Super + Salary Packaging benefits

We are looking for a motivated and reliable Administration Officer to join our Child, Youth & Family Wellbeing Program!

More than just a skills-based role, we’re looking for someone with a positive attitude, who values being part of a team, using their initiative, and contributing to the creation of a customer-centred, professional, and friendly working environment.

In this fast paced, varied role, you will:

• Provide responsive, efficient, and accurate administrative and reporting support to Family Support Services Stream (CYFW) which includes 7 teams/services.
• Coordinate bookings, book and confirm client appointments, contribute to the management/maintenance of waitlists, assist in planning groups/events/activities, minute taking, and more.
• Communicate with customers professionally and in accordance with the EACH customer charter.
• Assist engagement of people who experience barriers to inclusion by coordinating involvement of cultural advisors’ interpreters’ volunteers and care teams when requested.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Navreet Sohal (Program Stream Manager - Family Support Services) at ******@each.com.au

Who we are looking for
To thrive in this role, you will have:

• Demonstrated experience in a busy administrative team environment.
• Experience in community health care setting.
• Appreciation and understanding of the not-for-profit sector (desirable).
• Proficient in the full suite of Microsoft Office programs, and experience using electronic client management database systems, knowledge of Trakcare, DEX and IRIS (highly regarded).
• Strong focus on customer service, continuous improvement, flexibility and responsiveness.
• Demonstrated ability to be proactive, negotiate and resolve issues with sound decision making skills.
• Culturally aware and values social inclusiveness as a strength and positively utilises diversity.

• Diploma level in Business Administration or relevant experience.

What we offer
EACH is committed to developing our people. At EACH you’ll be supported to be your best.
We provide:

• Engaging, inclusive, and supportive team
• Opportunities for internal career progression
• Generous not-for-profit salary packaging of up to $15,900 tax-free income per year
• Up to $2,650 additional tax-free money to spend towards meals entertainment
• Opportunity to purchase additional leave
• Support through a comprehensive Employee Assistance Program
• Opportunities to continuously grow and develop

Join us at EACH 
For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change. 

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.  

Applications Close: Wednesday 22nd May 2024

EACH Commitments

At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.  

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People.  For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures.