Alzheimer's Queensland is a leading provider of customised respite and support services. Through a restorative and wellness approach, our ultimate goal is supporting clients to remain at home.
An opportunity has arisen for a Permanent Full Time Administration Officer to maintain smooth operations for our Home Care Head Office team based at Upper Mt Gravatt.
Critical to your success in this busy office environment, you will require excellent time management skills and attention to detail with a high level of accuracy with data entry, diary management, assisting staff rostering and scheduling of client services. Your communication style, pleasant phone manner and impeccable customer service delivery will set you apart, assisting client inquiries, liaising with management, care staff, carers and service providers.
Highlights of the role:
- To provide administrative support to the Home Care Manager and team
- High volume data entry within Client & Staff Management databases
- Cient and staff coordination and support
- General Administration tasks
- Scheduling of care services
- Secretarial support within a culturally diverse workforce
- Maintain Staff Education Register
- Assist in quality audits & monthly reporting
Skills & attributes:
- Advanced computer skills proficient in Excel, Word, Outlook & PowerPoint
- At least 2 years administration/secretarial support experience within a busy office environment
- Experience within aged or community care advantageous
- Well developed communication skills - both verbal & written
- Empathy & understanding of the needs of our elderly clients & their carers
- Demonstrated ability to work with various databases
- A current COVID vaccinations including booster
- A current open driver's license
Why join Alzheimer's Queensland?
Alzheimer's Queensland is committed to building a highly skilled workforce, assisted by a dedicated management team. Along with the opportunity to further develop your skills in Community Aged Care services, our successful candidate will enjoy:
- The opportunity to work within a supportive team of passionate & dedicated professionals
- The competitive remuneration package on offer including access to salary sacrifice
- Rewarding permanent position providing quality of life for people within the community
- Ongoing training & professional development opportunities
- A chance to be part of one of Queensland's most well respected & recognised not-for-profit organisations