Administration Officer

New England College is seeking a qualified and enthusiastic Administration Officer to join our growing multicultural team. 

New England College is an established international vocational education provider, operating since 2014. 

We are looking for a motivated and self-driven individual with the ability to work autonomously who can support our growing business. Located between our National Office in Brisbane, and campus in the heart of Surfers Paradise, you will work with a supportive and friendly team who are committed to ensuring that our day-to-day operations are effectively supported, and our students have the best learning experience possible. 

Essential: 

• Demonstrated experience in the field of administrative work and accurate data entry.
• Understanding of efficient resource allocation across multiple simultaneous requirements
• High level of communication, customer service and interpersonal skills with demonstrated ability to establish positive relationships with trainers, colleagues, supervisors and clients
• Excellent time management and organisational skills with an ability to meet competing deadlines
• Demonstrated proficiency of computer skills including Microsoft Office 365 Suite 
• Ability to perform accurate and efficient data entry and reporting
• Commitment to excellence and accuracy across all work tasks
• Excellent English language ability in reading, writing and vocabulary
• A current National Police clearance or ability to obtain one. 

Desirable: 

• Demonstrated understanding of RTO operational requirements.
• Demonstrated experience in the coordination and resolution of client complaints
• Demonstrated high level competence using and/or managing Student Management System software (aXcelerate), including data entry, reporting, extracting and analysing accurate data.
• Experience in payroll / finance software such as Xero
• Experience with compliance and continuous improvement processes
• Current knowledge of ASQA compliance requirements, SRTO standards 2015, CRICOS, ESOS ACT and National Code 2018
• Recent experience within an International College/RTO or Higher Education Provider highly regarded
• Bilingual. 

All applications should include: 

• Resume
• Cover letter
• 2 recent and relevant referees.