Business Development Manager - Communities

About CareChoice

CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC) and Private Aged Care sectors in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values:

Our philosophy of service provision is based upon our values of:

• People, First 
• Brilliant Together 
• Bring Our Best. Always 
• Relentless Optimism 

Benefits & culture

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As part of our commitment to putting People first, you’ll enjoy industry-leading wellbeing support and benefits at CareChoice, including:

• Access to your pay as you earn it via our financial wellbeing partner
• Employee Pathways Scholarships
• Employee Support Fund
• Free ongoing training and development
• Annual recognition awards
• Paid Pregnancy loss leave for either parent
• Flexible work
• A number of employee wellness platforms including EAP, free flu shots and travel discounts.
• Discounts with major retailers including:
  • Car and Health Insurance
  • Fuel
  • Groceries and food
  • Gas, Electricity, Internet, and Mobile Phones
  • Pet supplies
  • Movie tickets
  • Other major retailers such as Catch, Myer, Kmart, Big W, JB Hi Fi plus many more.
• Monthly Recognition & Reward for Employee of the Month
• Service Recognition Program
• Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

How you’ll make an impact

The Business Development Manager (BDM) - Communities is responsible for executing the Sales Strategy through seeking and generating new business (outbound calls, appointments, eDMs, expos, presentations, networking) and the account management of contacts/referrers supporting CareChoice sales functions to achieve targets.

The role of the Business Development Manager - Communities is to enable growth of service with a focus on new business in line with sales targets and the strategic plan. The successful candidate will report directly to the Head of Sales.

A day in the life as the BDM - Communities with CareChoice, some of your key tasks include:

• Executing the Sales Strategy for CareChoice, including specific strategies for Community referrers through the execution of proactive Business Development activities.
• Identifying and creating leads, vetting for quality and converting into an intake meeting where handover to the Client Engagement Manager will occur.
• Driving activity with a focus on new referrers & repeat referrers who have not been in contact in the last 12 months.
• Identify opportunities for further growth and innovative approaches to sales/Business Development.
• Ensure leads/repeat referrers are updated in CRM system (Lumary)
• Managing sales pipeline and reporting.
• Managing CareChoice presence at industry events, expo’s, conference stands, events, seminars, and forums as required.
• Relationship management of existing referrers/stakeholders.

About you

The successful candidate will have a pro active attitude, you’ll have a high degree of initiative and strong desire to achieve outstanding results for our clients. You will also have the desire to perform the role with the highest level of professionalism and integrity; with the view of always representing the organisation in a positive and professional manner.

Ideally you'll have:

• 3+ years experience in a sales and Business Development role.
• Proven track record in meeting sales targets.
• Exceptional sales ‘drive’.
• Ability to identify opportunities, both small and large scale.
• Strong ability to build rapport with a wide range of individuals.
• Analytical approach to problem solving.
• High level computer ‘literacy’.
• Understanding of the disability sector would be an advantage.
• Bachelor’s degree in business, marketing or related field – highly desirable.

Mandatory Requirements:

• Valid and current Victorian Driver's Licence
• NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain)
• NDIS Worker Orientation Module
• Current First Aid and CPR – HLTAID0011 and HLTAID009 (or willingness to obtain)

Employment with CareChoice is subject to satisfactory background checks which include Professional References, Employee Working with Children Check and NDIS Worker Screening Clearance.